2 of 2 Applications Support Jobs in Stevenage

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams … and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯

Applications Support - Bespoke Software - Luton - £28-30k + Bonus + Shares REF 490 Published: August 11, 2021 Location: Luton, Dunstable, Leighton Buzzard, Hemel Hemstead, St Albans, Stevenage, United Kingdom My client is a market leading independent software vendor with years of trading history who services very specific parts of the public sector. Their software is modular … as standalone applications. The software is broad and complex, and customers require high levels of service and general software support. The company is looking to expand its Software Support team by appointing a senior software support specialist to aid in delivering this service and helping support the overall team function while standing in for … role includes but is not limited to: Responsibility for assessing Customer problems and accurately prioritising any follow-up actions, including, where appropriate, co-ordination with the 2nd Line Support, Functional or Technical experts. Answering specific queries regarding the functionality of the products and the way in which they may be used to fulfill particular objectives. Maintenance of customer More ❯