Service Desk Manager
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
escalation matrix Management of Service Desk Forecast against agreed budget Responsible for commercial compliance i.e. KPI deliverables Support the Team Leaders in driving Performance Management, Scheduled Adherence & Utilisation Support cost reduction initiatives within the Service Desks What youll need Essential: The ability to demonstrate an in-depth knowledge of all aspects of technical service desks Experience of leading More ❯
Employment Type: Permanent
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