Digital Services Support Manager
Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hertfordshire County Council
hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable More ❯
Employment Type: Full-Time
Salary: £48,226 - £53,459 per annum
Posted: