1 of 1 Service Management Jobs in Stevenage

Head of Service Governance & Improvement

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
telecom. Want to come and be a part of it? In this role, you will be responsible for shaping, embedding and governing a consistent Service Management Framework that ensures services are delivered efficiently, reliably and in line with organisational expectations. You will lead our continual service improvement … approach, driving measurable improvements in service quality, performance and operational excellence. Working closely with internal teams and external partners, youll champion best-practice processes, strong governance and a culture of accountability across the service landscape. Youll also oversee key areas including change and release governance, ITSM platform strategy ...