Technical Writer (SC Cleared)
- Hiring Organisation
- Akkodis
- Location
- Stevenage, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £60000/annum
ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Along with a highly competitive salary there … ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. * Prior experience supporting IT or digital transformation projects beneficial. * Hands-on experience with ServiceNow Knowledge Management (setup, workflows, lifecycle management). * Understanding of ITIL processes and their alignment with KM. * Knowledge of cloud platforms (AWS/Azure) and enterprise ...