Stockport, England, United Kingdom Hybrid / WFH Options
Thales
Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯
Stockport, Greater Manchester, UK Hybrid / WFH Options
Catch Resource Management
basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), stockport col-narrow-left Client: Stealth iT Consulting Location: stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
user stories, grooming requirements, and advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred Agile/SAFe More ❯
