11 of 11 ServiceNow Jobs in Stoke-on-Trent

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Compliance: Firewalls, endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead ...

network activity, logons, file changes). Hands-on experience with at least one SIEM, EDR, or XDR platform. Familiarity with ticketing tools such as ServiceNow, JIRA, or Salesforce. Experience reviewing Windows authentication/event logs and basic process trees. Understanding of core network protocols (DNS, SMB, LDAP). Operational knowledge ...

Management Proven delivery of large-scale enterprise go-lives Strong understanding of ITIL Service Transition, change management, and release governance. Hands-on experience with ServiceNow (asset management, CMDB, incident/problem/change management). Familiarity with Jira for software change planning. Experience in disaster recovery planning, backup strategies ...

partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: You'll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working … implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews ...

processes and ensure timely remediation. Manage and maintain LogicMonitor for cloud platform monitoring: Create and update logicmodules Configure alert rules and escalation chains Manage ServiceNow integration for incident handling Build and maintain dashboards Optimize alerting to prevent alert storms and missed alerts Provide support for ITHC coordination, access provisioning … Defender for Cloud: Deploy and manage Workbooks Configure Azure Policies for security posture Implement regulatory compliance templates Hands-on experience with LogicMonitor and ServiceNow integrations Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills: Familiarity with multi-cloud environments (AWS, GCP) Experience in coordinating ITHC ...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. ...

optimisation, and performance management. Familiarity with automation, analytics, and operational transformation in ITAM or related services. Familiarity with leading market SAM & ITAM Technology platforms (ServiceNow ITAM, Flexera, etc.) Excellent communication and stakeholder management skills. Preferred Qualifications: Hands-on experience with ServiceNow ITAM (SAM Pro, HAM Pro) and Flexera (Flexera ...

Cyber Business Analyst | Cyber BA | ServiceNow | Risk management | £375 a day Outside IR35 | Contract 6 months | Extension likely I am working with one of the largest organisation globally, they are specialised in providing a wide range of consumer goods. Currently they are in the middle of a large project implementing … Finance departments of this business. They need a seasoned Business Analyst with strong experience of Cyber projects particularly Risk Management, and any experience of ServiceNow or the FMCG industry would be very beneficial. Key Skills Experience delivering complex Cyber Security/Risk Management projects Experience delivering on large scale technical ...

Identity & Access Management Engineer, SailPoint IdentityIQ Opportunity overview You will work on a high-profile SailPoint IdentityIQ implementation within a regulated financial services environment. You will support an enterprise IAM rollout and work closely with ...