You'll be in astrategic leadership role within Digital Customer Experience's (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with … a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients. • Lead the sales process from pre-sales through to contract … signing, including proposal development, presentations, and negotiations. • Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients. • Identify market trends and client needs, aligning Digital Customer Experience's ServiceNow offerings with those insights to drive sales growth. • Act as the primary point of contact More ❯
application services, resolving issues and enabling continuous improvement across a complex and evolving technology landscape. Key Accountabilities Monitor and manage support tickets via the ServiceNow ITSM platform, ensuring SLAs are met and customer expectations are maintained. Coordinate and liaise with third-party suppliers to resolve support queries, ensuring timely updates More ❯
in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Capgemini
involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables … back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of … defined complex business requirements and work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring More ❯
implementations within SAP SCM, including 3PL integration Strong knowledge of EDI/IDOCs/XML and SAP integrations with platforms such as ITSM and ServiceNow Familiarity with S/4HANA and SAP BTP is highly desirable A collaborative mindset with the ability to work effectively with Business Process experts and More ❯
Job Title: Cloud DevOps Engineer Location: Birmingham Career Level: CL10 (Senior Analyst) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of More ❯
Job Title: Cisco Network Engineer Location: Peterborough or Stafford Contract Length: 12 months Working Pattern: Fully onsite, 37 hours/week (Monday to Friday) Are you a skilled Network Analyst with a solid background in Cisco technologies? We're seeking More ❯