2 of 2 Remote/Hybrid Support Engineer Jobs in Stoke-on-Trent

Technical Support Engineer - Remote Overview of Technical Support Engineer Our client, a rapidly growing global software company, is seeking a talented and enthusiastic Technical Support Engineer to join their technical support team. This is a great opportunity for someone who is passionate about … customer-first mindset. The ideal candidate will be driven by continuous learning, thrive in a dynamic environment, and be committed to delivering exceptional support to enterprise customers. This position is remote, and looking for candidates based in the UK. Key Responsibilities of Technical Support Engineer Provide prompt ...

Title: 2nd Line IT Support Analyst Location: Hybrid – Staffordshire Salary: £28,000 - £32,000 DOE Role Overview The 2nd Line IT Support Analyst provides high-quality technical support, handling escalations from 1st Line and resolving complex hardware, software, and infrastructure issues. This hybrid role involves working closely … knowledge sharing. You'll gain exposure to broader operational teams while building your technical expertise. Key Responsibilities Provide high-quality second-line technical support, responding promptly and keeping users informed throughout the ticket lifecycle. Manage escalations from 1st Line Support, applying advanced troubleshooting skills to resolve issues involving ...