1 to 2 of 2 Support Specialist Jobs in Stoke-on-Trent

1st Line Service Desk/Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on … enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a motivated Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive … on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us more »

Who we are looking for As an IT Support Specialist, you will tend to the technology requirements for Company Directors and associated individuals. You will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution You … on the technology used. You will offer alternative and future solutions to be considered and adopted within the Business. At times, you may also support the wider Business alongside 1st and 2nd line support teams. We are looking for a highly motivated, self-starter who will operate with … experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration more »