ServiceNow Architect
- Hiring Organisation
- LTM
- Location
- Stratford-Upon-Avon, England, United Kingdom
leveraging Agentic AI. Virtual Agent & Conversational Experiences Design and develop Virtual Agent topics and conversational workflows. Integrate Virtual Agent with ITSM, Service Catalog, Knowledge Management, and external systems. Improve employee and support experiences through self-service and AI-assisted interactions. Service Portal & UI Builder Design modern employee experiences using … Server, and spokes. Design integration patterns, orchestration workflows, and event-driven automation. Work with external systems such as Azure DevOps, IAM, Monitoring Tools, Asset Management, and IT Operations platforms. Architecture & Leadership Provide solution architecture guidance and technical leadership. Participate in discovery workshops, roadmap planning, and solution design sessions. ...