1 of 1 Remote IT Support Jobs in Street

We now have an exciting new position for an IT Support Apprentice to join our growing team. This is an opportunity for someone to embark on a career in technology, working for a successful law firm. The role also offers the opportunity to get involved in project work, application specialism and training, so is a fantastic opportunity. Role … First point of contact for troubleshooting hardware and software problems, providing excellent support via phone, email and in-person Monitoring tickets efficiently through an online ticketing system, responding to support requests, and ensuring staff are kept up to date with status updates Maintain high levels of incident ownership through the incident lifecycle to provide a satisfactory resolution Setting … issues relating to mobile devices as well as resolving hardware issues relating to PCs, monitors, phones, keyboards and mice, speech mikes and webcams Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯