IT Support Engineer Apprentice
- Hiring Organisation
- Prestige IT Ltd
- Location
- Orient House, Newton Street, Hyde, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution. You will be predominantly working with MS Windows based clients with server networks of up to 50 users. Role First … line support issues for Windows desktop users Dealing with customer issues via telephone and email Build and configuration of desktops and laptops Dealing with Office 365 and Azure managed services on behalf of clients Configuration and pre–installation setup of various hardware Carry out pre-installation surveys, upgrades ...