2 of 2 ITIL Jobs in Street

Office Applications including SharePoint Online Experience in supporting both Windows and MacOS laptops Desirable Skills and Experience: Experience with Azure functionality Understanding of ITIL Principals Previous IT support experience Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the LEEP TALENT ...

TeamViewer or LogMeIn Provide clear, easy-to-understand technical guidance to users Maintain accurate ticket notes and contribute to the IT knowledge base Follow ITIL processes and IT security best practice Support equipment deployments, projects and occasional RCN events What we're looking for You'll ideally have: Previous experience …/Endpoint Manager Experience using an ITSM or ticketing system Experience with remote support tools such as RDP, TeamViewer or LogMeIn An understanding of ITIL processes. ITIL certification would be useful but isn't essential Excellent communication and customer service skills The ability to stay calm and professional when dealing ...