12 of 12 ITIL Jobs in Somerset

IT support role Experience using service desk tools and remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally More ❯

a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP) Experience with Active Directory and Office 365 administration Familiarity with ITIL principles and service desk operations Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus Strong communication skills and a customer-first mindset Ability to work both independently More ❯

environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ More ❯

customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯

Server/web). Proficient in SQL Server, Oracle, Windows Server, and Scripting (SQL, PowerShell, Python, VBS). Knowledge of virtualisation (VMware), networking (TCP/IP, DNS, Firewalls), and ITIL processes. Strong problem-solving and analytical skills, with attention to detail. Desirable Local government application support experience. Basic project management and strong interpersonal skills. Reasonable Adjustments: Respect and equality are More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong Scripting and programming skills (eg, JavaScript). Excellent problem-solving skills and the ability to work with More ❯

Bath HQ - Hybrid Model - Weekly visitsDuration: 6 months - extensions highly likely Experience required: - Strong, understanding and competency of IT. E.g. cloud infrastructure, , integration methods, reporting and analytics, active directory, ITIL, customer support and change management. - Excellent D365 product knowledge. E.g. modules, services, Developer tool suites, use cases, case studies. - Prior experience in relevant role (e.g. support/development) using D365 More ❯

HQ - Hybrid Model - Weekly visits Duration: 6 months - extensions highly likely Experience required: - Strong, understanding and competency of IT. E.g. cloud infrastructure, , integration methods, reporting and analytics, active directory, ITIL, customer support and change management. - Excellent D365 product knowledge. E.g. modules, services, Developer tool suites, use cases, case studies. - Prior experience in relevant role (e.g. support/development) using D365 More ❯

About You Were looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

You We’re looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third-party suppliers. Experience More ❯

s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third-party suppliers. Experience More ❯