15 of 15 ITIL Jobs in Somerset

security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable: Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

principles and application security practicesTechnical problem solving and resolution of application-related issuesCollaboration with engineering, SOC, and service management teamsExperience working within security and ITIL-aligned environmentsDelivery within secure/enterprise/defence environmentsDesirable:Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable, or similar)SOAR ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

Office Applications including SharePoint Online Experience in supporting both Windows and MacOS laptops Desirable Skills and Experience: Experience with Azure functionality Understanding of ITIL Principals Previous IT support experience Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the LEEP TALENT ...

networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity Pay. Cycle ...

Network security technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking ...

delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure … enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list ...

technical writing skills with experience leading customer service review meetings.Proven track record of mentoring technical team members and embedding Continual Service Improvement (CSI) or ITIL best practices into service delivery.Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. ...

roadmaps and integration designs. Strong stakeholder engagement and communication skills. Experience operating within governance and assurance frameworks. Desirable experience includes: TOGAF and/or ITIL certification. Microsoft Fabric, Databricks or data platform certifications. Experience within nuclear, construction, infrastructure or other highly regulated environments. Knowledge of Information Governance and Records Management. ...

effecting successful change Proven experience of resolving complex information issues and communicating these to staff at all levels Full IT service lifecycle exposure (ITIL). Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSIS Expert Knowledge of Web Development using Microsoft .NET, HTML/ ...

design principles and application security practicesTechnical problem solving and resolution of application-related issuesCollaboration with engineering, service management, and business teamsExperience working within ITIL-aligned service environmentsDelivery within enterprise/secure/defence environmentsDesirable:Jira Service Management (or similar ITSM platforms)ITIL process design and optimisationAPI-led automation and workflow ...

application security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, service management, and business teams Experience working within ITIL-aligned service environments Delivery within enterprise/secure/defence environments Desirable: Jira Service Management (or similar ITSM platforms) ITIL process design and optimisation ...

negotiate complex agreements spanning hardware, software, and services.Passion, drive, hunger to develop new services business and win for Cisco.Fluency in English.Preferred QualificationsStrong knowledge of ITIL, PDI (Plan, Design, Implement), DevSecOps and program management methodologies.Proven experience in navigating large, matrixed organizations to secure internal approvals and align cross-functional resources.Exceptional communication ...

TeamViewer or LogMeIn Provide clear, easy-to-understand technical guidance to users Maintain accurate ticket notes and contribute to the IT knowledge base Follow ITIL processes and IT security best practice Support equipment deployments, projects and occasional RCN events What we're looking for You'll ideally have: Previous experience …/Endpoint Manager Experience using an ITSM or ticketing system Experience with remote support tools such as RDP, TeamViewer or LogMeIn An understanding of ITIL processes. ITIL certification would be useful but isn't essential Excellent communication and customer service skills The ability to stay calm and professional when dealing ...

leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge … leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge ...