13 of 13 ITIL Jobs in Somerset

Experience with automation testing tools and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other IT service management frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector More ❯

documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours More ❯

use of or support of complex applications Experience of web-based applications Experience of providing application support for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for More ❯

and contributing to the success of the team. Desirable: Mobile Device Management experience using Intune/Endpoint Manager Foundation certification or knowledge of the ITIL framework Experience in management/support of telecoms systems Microsoft 365 tenant administration/support experience (Teams, Exchange, SharePoint) Windows 11 device management Active Directory More ❯

ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a More ❯

as Azure, AWS or GCP. Experience facilitating collaboration amongst multi-disciplinary teams to drive complex troubleshooting, root cause analysis and issue resolution. Experience with ITIL Service Delivery basic concepts. Experience developing technical support process flows. Solid understanding of Data Privacy and Cybersecurity. Demonstrate a high level of commitment, user and More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

Essential Skills & Experience Strong background in supporting a wide range of SaaS products, with specific experience of insurance applications. Insurance domain knowledge Experience with ITIL frameworks. Deep knowledge of IT service management (ITSM) processes, including incident and problem management Proficiency in performance monitoring tools and techniques. Able to quickly understand More ❯

Finance or related field Preferred: Experience with Oracle Fusion Cloud Familiarity with Agile methodologies Knowledge of Oracle applications and architecture Experience in COBIT or ITIL frameworks What you'll get in return £90,000 - £120,000 per annum Hybrid working model - 3 days in Bristol office, 2 remote Generous holiday More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

post holder must have a proven track record of working with Industry Standard service management tools, updating service methods to improve overall efficiency. Qualifications ITIL v4 qualified ITIL V4 Practitioner: Service Level Management - Desirable What you need to do now If you're interested in this role, click 'apply now More ❯

Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked to including GDPR, and clients own policies and procedures. Work closely with technical and project … organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform Exposure to compliance More ❯

Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked to including GDPR, and clients own policies and procedures. Work closely with technical and project … organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform Exposure to compliance More ❯