1 to 25 of 27 ITIL Jobs in Somerset

Vnets, Azure Virtual Machines Azure SQL DB Azure Monitor, Application Insights Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services and support to defined service More ❯

teams and third-party contracts within regulated or safety-critical industries. Essential qualifications and experience: Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

financial tracking, and risk assessments ? Drive a culture of continuous improvement, knowledge sharing, and operational excellence ?? What You Bring ? Degree in IT, Computer Science, or relevant field ? Accredited in ITIL, Prince2, APMP, or equivalent ? Eligible for security clearance (BPSS or higher), ideally you will have lived in the UK for a minimum of 3 years and have permanent residency ? Strong … need to stay locally to attend the office 2 days a week, a local accommodation allowance is available for eligible employees Qualifications Degree in an I.T. related subject with ITIL certification Why is this a great opportunity? Chance to be part of a huge green energy/sustainability project, helping the UK to achieve it's zero carbon target More ❯

Intune Management Creation and maintaining documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours is also required but overtime More ❯

SIEM experience (Ideally MS Sentinel) Infrastructure As Code (Ideally Terraform and Ansible) Powershell SQL Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Why join L&C? Working at L&C means being part of an environment of respect and equality. Were entering an exciting period and its a great time to More ❯

/VMware servers, and 3CX VoIP systems. Service Delivery Act as a primary technical point of contact for clients. Conduct service reviews, track SLAs, and identify improvement opportunities. Apply ITIL practices to deliver incident, problem, and change management. Automation & Optimisation Develop automation using PowerShell and Power Automate to reduce repetitive tasks. Review and improve support documentation and knowledge base. Analyse …/or VMware Automation: PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365, ServiceNow, or ConnectWise. ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and More ❯

financial services Experience in the use of or support of complex applications Experience of web-based applications Experience of providing application support for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race More ❯

includes troubleshooting software, hardware, and networking problems. Asset and Configuration Management: Enforce asset management procedures related to desktop hardware and infrastructure. Maintain accurate records in accordance with the companies ITIL-aligned processes. Required Skills & Experience: Strong knowledge of Microsoft 365, Azure , and Active Directory . Experience with hardware rollouts , desktop/laptop imaging , and network infrastructure upgrades . Familiarity with … ITIL processes and best practices for service management. Capable of delivering 2nd/3rd line support in high-security, highly regulated environments. Competent in networking , including basic switching, routing, and diagnostics. Additional Notes: The role requires a proactive, safety-conscious individual comfortable working on-site at a nuclear facility. Must be capable of working independently, and external vendors, and ensuring More ❯

SentinelOne), email filtering (Proofpoint, Mimecast, Mesh) as well as general networking (IPv4 & DNS). The ideal candidate will also be an IT graduate or have a relevant industry certification (ITIL, MTA, MCSA, MCSE, CCNA or similar), although these are not essential. This is an opportunity to join a growing technology business that provides excellent support to develop a successful IT More ❯

Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits More ❯

A Bachelor's degree in IT, Computer Science, or related field A Systems Admin support background and experience of managing IT support teams, ideally within critical infrastructure Accredited in ITIL, Prince2, APMP or similar Proven track record of service improvement and vendor management Familiarity with Azure DevOps, JIRA, and agile methodologies Excellent stakeholder engagement, influencing, and reporting skills Eligibility for More ❯

of Microsoft Office Software, Active Directory, DHCP, DNS and Group Policy Knowledge and experience of deploying operating systems Desirable Experience with NHS systems and processes Experience working in an ITIL environment Patch management experience Specific Skills Essential Full UK Driving Licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and More ❯

further details of duties and responsibilities. Person Specification Qualifications Essential HND/HNC level intellect, study in a computer related disciplineMaths & English at GCSE Level or equivalent pass Desirable ITIL FoundationTechnical programming or database qualification e.g. MCAD or MCDBA Experience Essential Good knowledge of Relational database management systems such as Microsoft SQL Server Management Studio (2014-2019)Knowledge of Web More ❯

SLAs are not met. The post holder must have a proven track record of working with Industry Standard service management tools, updating service methods to improve overall efficiency. Qualifications ITIL v4 qualified ITIL V4 Practitioner: Service Level Management - Desirable What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

skills to support and develop the university’s core IT systems – networking, telephony, and other technologies Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL Messaging and Collaboration Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating More ❯

teams and work collaboratively across technical and non-technical stakeholders. Desirable Experience working with Microsoft Dynamics 365 programmes. Familiarity with Azure licensing and Microsoft enterprise licensing models. Knowledge of ITIL service management and service transition processes. Prior experience in global rollouts or working across multi-region governance structures. #LI-HYBRID Additional Information Our purpose is Keeping the World Flowing for More ❯

month contract Specific Qualifications & Level: -Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area -ITIL v4 Qualification -Agile Foundation certificate Specific Knowledge & Experience Knowledge & Expertise • Experience of supporting and developing the Liquidlogic application. • Expert in an area of Social care- Adults, Childrens or Education. • Proven … experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions. • An In depth knowledge of ITIL frameworks and best practices. • Strong expertise in maintaining the reliability, performance, and security of application systems. • Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution. • Proficiency of planning and managing system More ❯

month contract Specific Qualifications & Level: -Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area -ITIL v4 Qualification -Agile Foundation certificate Specific Knowledge & Experience Knowledge & Expertise • Experience of supporting and developing the Liquidlogic application. • Expert in an area of Social care- Adults, Childrens or Education. • Proven … experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions. • An In depth knowledge of ITIL frameworks and best practices. • Strong expertise in maintaining the reliability, performance, and security of application systems. • Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution. • Proficiency of planning and managing system More ❯

the possibility to extend. Requirements: Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area. ITIL v4 Qualification. Agile Foundation certificate Specific Knowledge & Experience: Knowledge & Expertise. Experience of supporting and developing the Liquidlogic application. Expert in an area of Social care- Adults, Children's or Education. … Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions. An In depth knowledge of ITIL frameworks and best practices. Strong expertise in maintaining the reliability, performance, and security of application systems. Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution. Proficiency of planning and managing More ❯

/CSS, REST APIs. Proven ability to lead technical initiatives, influence architectural decisions, and collaborate effectively with both technical and business teams. Professional certifications (SAP CDC, CIAM, CISSP, CISM, ITIL, etc.) are advantageous. Excellent communication and stakeholder engagement skills—able to convey complex ideas in a clear and actionable way. Agile working experience (Scrum, SAFe, etc.) and a mindset of More ❯

/Experience: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required. • Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI More ❯

Key Insurance client needs an Operational Resilience Manager as they prepare for and transition into full compliance with the Digital Operational Resilience Act (DORA). The successful candidate will play a pivotal role in advising clients on implementing robust Tech More ❯

Delivery Manager, you'll be reporting to the Service Delivery Team Leader and supporting the development and use of service delivery management tools, standards, policies, and procedures that follow ITIL best practices. You'll have the opportunity to collaborate with and support internationally renowned clients and technologies, with the aim of developing a reliable IT service and improving the organization … s existing IT service infrastructure. Your goal will be to improve and develop the delivery of IT Support to clients in line with the ITIL Service Lifecycle. You will be: Driving ongoing service improvements through our Continual Service Improvement Program. Monitoring service performance and take proactive action to ensure success. Building strong customer relationships and understand their business needs. Collaborating … with the Customer Engagement Team to reduce churn and grow accounts. Advocating for ITIL best practices within the organization. You will need: At least 5-10 years relevant experience in Service Delivery Management and customer experience, ideally with an IT Managed Services background. ServiceNow experience is advantageous, but not essential. ITIL Foundation Certification required, additional ITIL certifications are highly advantageous. More ❯

NSE4+, PCNSE, JNCIS-SEC, etc.) Strong communication & client-facing skills Bonus if you have: Experience with SOAR/SIEM, scripting (Python/Bash), or cloud security (AWS/Azure) ITIL, PMP, or cloud security certifications More ❯