2 of 2 Remote Systems Support Jobs in Stroud

Systems Support Engineer £35,000 - £45,000 + Benefits Stroud, Gloucestershire Hybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global … customer base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP … GoToAssist) to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience More ❯

Are you a hands-on IT problem solver who enjoys helping people and keeping systems running smoothly? This is a varied and rewarding role for an experienced Systems Support Engineer whos as comfortable troubleshooting technical issues as they are advising on IT strategy. Its a great opportunity to join a growing international business that values innovation, teamwork … performance and sustainability. Their technology helps engineers, consultants, and architects create greener, more efficient buildings and their reputation for outstanding customer service is second to none. The Role As Systems Support Engineer , youll play a key role in a small, dynamic team, providing technical support to both global customers and internal colleagues. Your work will be split … between: External technical support responding to customer queries and resolving system-level issues relating to software installation, licensing, networking, and performance. Internal IT support ensuring the smooth running of local systems, hardware, and virtual environments. Its a role that combines detailed, hands-on troubleshooting with the opportunity to guide and advise the leadership team on IT systems More ❯