3 of 3 Remote Windows Jobs in Stroud

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy and opportunity to further improve … well as strong, customer focused, communication skills to ensure efficient trouble-shooting & timely solution delivery. In-depth knowledge and hands-on experience of most of the following is essential:- Windows Operating Systems (installation, configuration, start-up processes, crash dump analysis, performance issues). Networking concepts (TCP/IP, DNS, DHCP, VPNs, LAN/WAN) including diagnosing network connectivity issues More ❯

customer base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist … to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a … technical support, helpdesk, or IT support role Strong troubleshooting skills across Windows operating systems (installation, crashes, performance tuning) In-depth networking knowledge: TCP/IP, DNS, DHCP, VPNs, LAN/WAN, plus practical experience of tools like ping, tracert, nslookup Solid hands-on experience with software licensing systems (FlexLM, RLM or similar) Comfortable managing, setting up, and supporting virtual More ❯

with the opportunity to guide and advise the leadership team on IT systems and improvements. About You Youll be a confident, methodical problem-solver with solid technical experience across Windows OS, networking, and virtualisation. Youll also be approachable, calm under pressure, and able to explain complex issues clearly. Key skills and experience include: Proven experience in IT or technical … support roles, ideally covering both software and infrastructure. Strong diagnostic and troubleshooting skills across Windows operating systems. Confident working with network configurations, connectivity, and firewalls. Experience with virtualisation (ideally Hyper-V) and remote support tools. Excellent communication and documentation skills. Desirable extras include scripting knowledge (PowerShell, Batch), experience with software licensing systems, or previous exposure to supporting specialist software. More ❯