7 of 7 Customer Experience Jobs in Suffolk

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … stuck into very difficult concepts. You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What … team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that ...

Digital Business Analyst - Bury St Edmund's Web/App experience Hybrid working - Twice per week onsite FTC - 12 Months A Digital Business Analyst is sought by a prominent client located in the Bury St Edmunds. The successful candidate will play a pivotal role in shaping and defining … requirements and translating them into innovative solutions. Collaboration with stakeholders is essential for designing effective processes and delivering digital products that improve the overall customer experience. Key skills and responsibilities, Previous Business Analysis experience Web/App experience System integration experience Ecommerce background Customer facing ...

working with a fast growing enterprise software business who are looking to hire a Project Coordinator to support the delivery of customer facing software implementation projects across web and mobile platforms. This role plays a key part in ensuring projects are well coordinated, clearly communicated, and delivered on time … also support requirements gathering, documentation, user acceptance testing (UAT) and post-implementation handover to support teams. We’re looking for a Project Coordinator with experience supporting software or SaaS projects, who is comfortable working across cross-functional teams such as engineering, product and account management. You’ll be highly ...

from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. … platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing ...

from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. … platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing ...

customers, and help us maintain peak performance. This role offers a unique opportunity to contribute to a project that delivers world-class resilience and customer experience. Key Responsibilities: Develop, build, and maintain advanced network solutions. Migrate network designs from legacy hardware to cutting-edge technologies. Provide support and conduct … testing for customer networks in various environments. Deploy upgrades and fixes to ensure network security and reliability. Collaborate closely with team members to maintain service availability, monitoring, and resolving operational issues. Plan and execute deployment of changes to our platforms, including occasional overnight work with testing teams. ...