Remote Customer Service Jobs in Suffolk

10 of 10 Remote Customer Service Jobs in Suffolk

Support Analyst

Bury St Edmunds, Suffolk, United Kingdom
Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
preferable, The role comes with the option to work onsite in their office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including … pick up bespoke software Experience on financial software such as sage etc is preferred. A knowledge of SQL scripting and SQL Server Reporting Services (SSRS) would be advantageous. Strong customer service history and communication skills. Why Join Us Join a welcoming and well-established team. The opportunity to work on an evolving software in the companies ERP. Option … to work remote or hybrid after training period. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you. More ❯
Employment Type: Permanent
Posted:

Support Analyst Applications

Bury St. Edmunds, Suffolk, England, United Kingdom
Hybrid / WFH Options
Cooper Lomaz Recruitment
preferable, The role comes with the option to work onsite in their office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including … up bespoke software Experience on financial software such as sage etc is preferred. Understanding of SQL scripting to be able to support the dev team during quiet periods. Strong customer service history and communication skills. Why Join Us Join a welcoming and well-established team. The opportunity to work on an evolving software in the companies ERP. Option … to work remote or hybrid after training period. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Manager

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Reed Technology
opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal … operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a high standard with full documentation and governance. Drive high-quality, user-centric customer service, ensuring the IT function meets service level expectations. Maintain and develop internal IT procedures, policies, and technical standards. Manage relationships with third-party suppliers and service providers to ensure maximum value and service continuity. Support the deployment and maintenance of new IT systems, software, and services. Oversee IT asset, licence, and contract management. Ensure the integrity, security, and continuity of business systems and data through appropriate backup and recovery measures. Contribute to IT strategy and continuous improvement initiatives across the business. Key Skills & Experience More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Facilities Service Desk Coordinator

Woodbridge, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Apleona
JOB TITLE: Facilities Service Desk Coordinator LOCATION: Woodbridge, IP12 1QT Hours 8:30am to 5:00pm. (No hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all … boilers/burners, oil, chillers, air conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Facilities Service Desk … Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Facilities More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Software Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (C/C++)

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Suffolk
10th Percentile
£46,250
25th Percentile
£46,813
Median
£50,250
75th Percentile
£53,250