2 of 2 Remote/Hybrid Customer Service Jobs in Suffolk

Line IT Support role, ideal for someone who enjoys working directly with end users, taking ownership of issues and providing a high level of customer service. The role You'll provide day-to-day technical support across desktop, endpoint, Microsoft 365 and Windows environments, taking ownership of incidents … service requests through to resolution wherever possible. You'll also support with identity and access management and work within established ITSM processes. What we're looking for: Strong 1st/2nd Line IT Support or Helpdesk experience Solid desktop and endpoint support experience Confident supporting Microsoft 365 and Windows ...

people. This is an exciting opportunity to join one of our software delivery teams, working alongside our customers and partners to work on key customer services. The team develop and maintain bespoke, highly complex, specialist capabilities that are critical to the success of our customers, who we work very … take personal responsibility, autonomy and ownershipRequired to hold and maintain Security (DV) clearance. Required to work from our office locations, with occasional travel to customer sites. There is no option for home working. Desirable SkillsExperience in additional software engineering technologies such as Javascript, MEAN stack, Jenkins, docker, git, Kubernetes ...