IT Support Team Manager Suffolk We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership … and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery … all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects More ❯
IT Support Team Manager Suffolk We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership … and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery … all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects More ❯
IT & Systems Delivery Manager Full time position £45,000 - £50,000 per annum Colchester, Essex We are recruiting for an IT & Systems Delivery Manager to join our team based at our Head Office in Colchester. About the role: As the IT & Systems Delivery Manager will oversee the delivery of IT services across our … care homes and support facilities. The role will involve managing an outsourced contractor responsible for day-to-day IT services, ensuring compliance with cyber security best practices and GDPR and leading a small internal applications service desk team. The ideal candidate will play a crucial role in ensuring smooth IT operations, protecting sensitive data, and driving continuous improvement … in service delivery across the organization. About you: You will have previous experience of IT Service Delivery; experience in managing outsourced providers and a proven track record in cyber security and GDPR compliance. Experience working in the care sector is desirable. What we offer: In return for your dedication and expertise, the successful candidate will benefit from a highly More ❯
projects such as new systems, office fit out, as well as mentor and lead the team in to an exciting transition alongside the Head of IT. Responsibilities: As an IT Support Team Manager you will... Deliver high quality, user centric customer service, maintain & improve support standards. Lead, manage and coordinate IT projects. Oversee documentations, training and team … performance tracking. Contribute and influence the IT Strategy. Requirements: As an IT Support Team Manager, you will need... Extensive technical knowledge of M365, Azure AD and Azure Cloud Computing. Technical knowledge and configurations of Windows Servers stack. Awareness of IT Operating standards, a focus on Cyber Security standards and practices. Experience managing or leading a team. … Benefits: As an IT Support Team Manager, you will... Annual company performance bonus (Paid for the last 18 years) Healthcare Plan Enhanced Holiday & Pension scheme, both rise with service Training & Development plans Does this sound like you? Are you ready to take the leap and join a business that’s looking to the future, APPLY now! Rutherford Briant More ❯
