24 of 24 IT Manager Jobs in the East of England

We are seeking an IT Service Operations Manager. The IT Service Operations Manager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The … manager ensures that systems, networks, and applications perform effectively and align with both business goals and user requirements. Additionally, this position is instrumental in leading service improvement initiatives, providing guidance to junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall … Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing tickets, including prioritising based on business impact, and maintaining accurate records for ticket status, types, and priorities. Manage escalations from 1st and 2nd line support teams, ensuring timely and More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point … for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement More ❯

as we improve our infrastructure, systems and processes. With such exciting change, and with Optoma Europe playing a pivotal role in the transformation, we are seeking a skilled Technical IT Project Manager with experience managing IT infrastructure and systems integration projects. This role requires hands-on experience with NetSuite, Jira, and Boomi, and a strong understanding of … business systems, process automation, and cross-functional coordination. As part of the IT team, you will manage the planning, execution, and delivery of technical projects—ensuring alignment with business goals and driving efficiencies across core systems and platforms. The salary for this role ranges from £45,000 to £65,000 per annum, depending on experience. Key Responsibilities Lead and … manage IT infrastructure and systems integration projects from initiation to completion. Coordinate with internal teams across IT, finance, operations, and third-party vendors to ensure seamless delivery. Oversee implementation, optimisation, and support of NetSuite ERP, including workflows, customisations, and reporting tools. Manage Boomi integration processes, monitor performance, and resolve data flow issues between platforms. Utilise Jira for sprint More ❯

people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the … each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Senior IT Continuity (Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced … meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry's best practice. Our mission is to deliver services that matter, achieve, and sustain operational excellence. You will be at the heart of More ❯

a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently seeking a results-driven IT Project Manager to join our operations based in Bedford, NS. Job Summary The IT Project Manager will lead and coordinate a portfolio of projects that span … IT security and infrastructure initiatives, technology selection and implementation, and software development. The IT Project Manager will define project requirements and scope, acquire project resources, and supervise the efforts of project team members. Primary Duties and Responsibilities: Lead the planning, execution, and delivery of multiple concurrent IT projects aligned with organizational goals Define project scope, objectives … criteria in collaboration with stakeholders Develop and manage detailed project plans, schedules, budgets, and resource allocation Identify and manage project risks, issues, and dependencies, implementing mitigation plans as needed IT Security and Infrastructure Projects: Manage IT security initiatives, compliance efforts, and security infrastructure projects Collaborate with the IT Security team, IT System Administrators and various business More ❯

Change your job, change your workplace, change your future Ricoh Europe is looking for an experienced IT Vendor Manager to join our IT Vendor & Cost Management team. Reporting directly to the Head of IT Vendor & Cost Management, this key role is responsible for optimising and managing relationships with Ricoh's key IT vendors. The IT Vendor Manager will ensure high-quality service delivery, support contract negotiations, and lead continuous improvement within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and driving vendor performance improvement in a technology-driven environment, this role could be your next career move. What you will be doing Build and maintain strong relationships with … key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow). Serve as the primary point of contact for all vendor-related matters, proactively addressing challenges and mitigating risks. Collaborate with internal stakeholders such as IT, business units, procurement, and legal departments to align vendor relationships with business priorities. Contract Negotiation and Management: Develop and implement a robust vendor More ❯

A well-established manufacturing business is seeking an experienced and proactive IT Manager to take full responsibility for its IT infrastructure, systems, and support. This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys driving technological improvements that support operational efficiency. Role Overview: The IT Manager will oversee the planning, implementation, and maintenance of the organisation's IT systems and services. You'll work closely with senior management and operational teams to ensure all digital tools, hardware, and infrastructure align with business needs and strategic goals. Key Responsibilities: Develop and implement IT strategies in line with business objectives Lead and deliver software and … infrastructure projects across departments Maintain and upgrade networks, hardware, servers, and operating systems Manage cybersecurity policies and ensure data protection best practices Lead and support a small internal IT team Monitor system performance and resolve technical issues promptly Oversee IT budgets and ensure cost-effective technology investments Provide internal technical support and contribute to continuous improvement initiatives Maintain More ❯

Are you an experienced IT professional with a passion for technology-and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business? We are looking for a Group IT Manager to lead our IT infrastructure across both The … e . In this exciting role, you'll have the autonomy to innovate and implement changes that support our business and industry needs. We're seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach. This is a 6-month fixed-term … has the potential to be made permanent. Location : Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factor e , Manchester Purpose of the Role As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You'll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment More ❯

Manager, IT Support Engineering Apply locations: United Kingdom - Uxbridge, United Kingdom - Cambridge Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to … in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description IT Support Services is a core job family within Gilead's broader Information Technology (IT) group. IT Support Services supports Gilead operations by providing technical support across the … organization in areas such as business systems/applications technical support to enable more efficient business operations. IT Support Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and objectives in both business and technology realms. IT Support Services also plays a critical role in supporting organizational launch More ❯

Job Title: Project Manager Location: Borehamwood + Hybrid Salary: up to 55k DOE Duration: Permanent Benefits: 22 days AL rising to 25 + BHs + Company pension + Birthday off Training: A career defined training path with vendor specific accreditations. We are looking for an experienced Project Manager to oversee a variety of projects across our extensive customer … timelines, and resource utilization. - Provide leadership and guidance to project team members. Preferred Skills, Experience and Qualifications: - Experience working within a Managed Services Provider - Proven experience as a Project Manager or similar role - Strong organizational and time management skills - Excellent communication and interpersonal skills - Proficiency in using project management software (e.g., Zoho Projects, Microsoft Project) - PRINCE2 Practitioner, APM or More ❯

A permanent opportunity for an IT Infrastructure Manager working in a Hybrid capacity has come to market. The role is paying between £55,000-£60,000 per year and you will be working in a business with a fantastic reputation and brand. IT Infrastructure Manager Requirements Take responsibility for the Infrastructure of the organisation with an … of Microsoft products including but not limited to Intune, VMWare and Azure. You will need to have M365 and Azure Admin skills. Have worked with Cisco switches. Help with IT budget setting. You will have a degree in an IT related field. ITIL Foundation is a nice to have. Relevant technical certifications. There is an extensive benefits package More ❯

Job Location- Watford, UK Experience- 8+ Years Position Overview The IT Procurement Software and Security Category Manager will be responsible for overseeing the procurement process of software and security solutions, ensuring the acquisition of high-quality, cost-effective products and services that align with the company's strategic goals. This role involves managing vendor relationships, negotiating contracts, and … value of quality procurement and supplier partnerships. Leadership Establish a strategic sourcing methodology for Software and Security Category that aligns with HCLTech’s policies. Lead continuous improvement activities within IT procurement. Provide SME input to any Procurement Transformation program. Mentor junior members of the procurement team. Execution Deliver outstanding procurement benefits across cost, risk, quality, ESG, and innovation. Lead … support to tactical buyers. Confidently and completely negotiating with vendors at a high level ensuring best value and quality of services are maintained. Working collaboratively with all internal stakeholders (IT, Finance, Legal and Service Owners, etc) Category Management Define and deliver Software and Security category plan and identify appropriate sourcing strategies which generate benefits and achieve financial savings whilst More ❯

Job Title: IT Infrastructure Manager Location: Cambridge Salary: 45-50K Job Type: Full-Time | Permanent Overview: Our client, is seeking an experienced IT Infrastructure Manager with a strong background in networking to lead the development and support of their enterprise infrastructure environment. This is a key leadership role within the technology function, offering the opportunity … excellence and accountability. Work closely with senior stakeholders and external partners to ensure infrastructure services are robust, scalable, and fit for future growth. Take ownership of network architecture, ensuring it meets both current operational needs and future strategic goals. Drive continuous improvement initiatives, leveraging automation and modernisation to optimise service delivery. Maintain documentation, policies, and standards for infrastructure operations. … Support incident, change, and problem management processes related to infrastructure services. Candidate Profile: A proven track record in managing IT infrastructure within medium to large-scale enterprise environments, with specialist expertise in networking. Strong technical knowledge across key networking technologies such as Cisco, Meraki, Palo Alto, Fortinet, or similar. Experience managing hybrid or cloud network environments (e.g., Azure, AWS More ❯

Willmott Dixon are currently recruiting for an IT Procurement Manager to join their IT team. This role can be done remotely but may require travel for meetings to our head office in Letchworth Garden City, or to other locations as needed, according to business needs. This is a fixed term contract role (9 to 12 months FTC … . The IT Procurement Manager is responsible for overseeing procurement processes, managing vendor relationships, and ensuring effective asset and licensing management within the organization. You will be involved in strategic planning, negotiation, and coordination to ensure that Willmott Dixon acquires the necessary goods and services efficiently and cost-effectively while maintaining compliance with relevant regulations and standards. The … IT Procurement Manager will ensure that Willmott Dixon realises value from their partners and suppliers' relationships, including Licence Solution Partners and other software resellers. You will also be responsible for defining and implementing internal compliance activities and reviews and responding to and managing vendor audits. Some of the duties/responsibilities within the role will include: * Providing procurement More ❯

IT Project Manager - £450 Per Day - Hybrid - Contract The IT Project Manager for M&A will be responsible for the planning, execution, and completion of sensitive initiatives, ensuring that information technology assets and systems are efficiently and securely separated, transitioned, or decommissioned. Responsibilities Delivery of Projects within the client's defined methodologies (Waterfall and Agile) - following … standard process as well as the guidance and framework set by the Enterprise IT Portfolio Office. Leading resources and cross functional team members effectively. Establishing clear communication routes whilst managing expectations. Qualifications Experience working on M&A projects and leading an IT workstream as part of a larger M&A Programme 5 years + Experience of operating in … an agile and/or waterfall project management style environment, planning and delivering IT projects. IT Project Manager - £450 Per Day - Hybrid - Contract Randstad Technologies is acting as an Employment Business in relation to this vacancy. More ❯

IT Supplier Management Location: Hampstead Heath - 3 days a week Type: Full-time, Permanent Team Size: Small team leadership (1 direct reports) Salary: £65,000 + Benefits The Company We are working with a rapidly growing Global Entertainment company who are investing heavily in technology and supplier partnerships to deliver robust, scalable, and future-ready solutions across every part … of our business. You Role As an IT Supplier Manager, you'll play a pivotal role in the strategic management of their technology supplier ecosystem. You'll be responsible for defining product roadmaps, managing service quality, ensuring alignment with business objectives, and maintaining strong governance frameworks. You'll also oversee contract performance and contribute to innovation and transformation More ❯

established company with over 30 years of manufacturing experience. The business operates from its headquarters in Hertfordshire and is currently experiencing one of its most successful periods ever. The IT Manager will lead the IT function, managing a team of two technical staff members and supporting the wider organisations IT needs. This hands-on role requires … strong expertise in VMware, Windows environments, and Network Infrastructure. The IT Manager will also oversee IT projects related to system upgrades and Cyber Security Enhancements. Key Responsibilities: Manage and support the companys Windows network infrastructure, including approximately 65 desktops running Windows 10 and 11. Oversee administration and support of two VMware vSphere ESXi hosts running seven Windows … environment and networking technologies including routers and switches. Support and maintain the bespoke ERP system developed in VB.NET, C#, and Java for order tracking. Lead and participate in IT projects including: Installation, configuration, troubleshooting, administration, and support of VMware and virtualized environment backup and recovery. Upgrade from Windows 10 to Windows 11. Maintain Cyber Security Plus accreditation and manage More ❯

Looking for a role which combines managing the implementation and maintenance of ISO certifications and being responsible for all the company's IT infrastructure and management? This varied role will include managing the ISO 9001 certification as well as the Internal IT and IT Cybersecurity. It may also lead into environmental standards implementation and management. This … a highly cross-functional role that requires interaction with various teams, including engineering, manufacturing, installation, external consultants, and certification bodies. You'll be responsible for the following key areas: IT & Compliance Management including: - ISO 9001 management - Implementation of ISO 27001 or similar Cybersecurity Certification - Possible implementation of ISO 14001 - Equipment calibration and certification - Customer specific Cybersecurity and quality compliance … Reporting & Documentation including creating process documentation and audit management Continuous Improvement including process optimisation For the IT part of the role you'll be working alongside their outsourced IT provider. You'll have experience of working in a combined IT and compliance role with technical expertise and knowledge of ISO standards (9001, 14001 and 27001). Experience More ❯

IT Business Relationship Manager Hertfordshire - Office based £50,000-£55,000 Are you a commercially savvy IT leader who thrives in a fast-paced, consumer-driven environment?🖥️📦 Looking for a business where you can make a real impact at both local and global levels?✔ The Advocate Group is proud to be partnering with a leading international food … and drink business, seeking an IT Business Relationship Manager to bridge the gap between UK operations and global IT strategy. This is a pivotal role where you’ll be the face of IT for the UK, delivering key projects, driving alignment, and ensuring that local business goals are supported through technology. The Role Act as the … strategic IT partner to UK business units, translating global IT strategy into effective local execution Lead and develop a small, capable IT team while ensuring smooth day-to-day operations Champion the delivery of local and global IT projects – including SAP integrations, automation, cloud migration, and more Collaborate cross-functionally with stakeholders, vendors, and Group IT More ❯

you highly organised with a passion for operations and with a strong attention to detail? If that sounds like you, we have a fantastic career opportunity with a leading IT Consultancy with offices in central Cambridge.This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity … Tool, as well as other internal functions that need key oversight. You will also perform an Account Management/Customer Success role for key business accounts and support senior IT staff with diary management and resource scheduling. We view the position as a great opportunity for somebody from an operational/administrative background with technical ability, to take a … Great interpersonal skills, both internally and externally Technical understanding and ability (We need somebody who isn't scared of software, and has a keen interest in learning and championing it across the business) Highly organised, with a strong attention to detail Excellent phone manner This is a Monday to Friday position, normal office working hours (Office based to bed More ❯

implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback An ambitious outlook, somebody willing to take the role and shape it, with enthusiasm to inherit a wide range of new duties and projects to support the growing needs of the business We need somebody who isn't scared of technology … quickly moving to a hybrid set up if required) with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from to build your career. Future progression opportunities will be available for candidates with the right attitude and More ❯

This is an excellent role for an Information Technology Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role. Some of your duties will include: Providing support for users based on-site and at remote locations throughout the UK Managing busy helpdesk function and … overseeing calls from users requiring IT support Solving problems at 'first call' where possible or co-ordinating engineering support for users Producing job sheets and allocating work to be completed to team of field based engineers Providing support for hardware, software, services, tablets, Androids and Window phones Tracking jobs being completed on system from instigation point through to successful More ❯

IT Operations Manager (FTC Maternity Cover) Location: St. Albans, United Kingdom Posted on: Heute Job Requisition ID: JR117650 As the Electronic Data Interchange (EDI) Operations Manager, you will provide first and second level technical support across Europe and work directly with our managed services provider, 'OpenText'. You will respond to and collaborate with customers, resellers, and … to the EDI platform. Key responsibilities include: Coordinating with internal units to define EDI implementation plans for new and existing transaction sets. Troubleshooting and resolving issues promptly. Collaborating with IT teams to support and improve software and system architecture. Enhancing automation platforms to increase efficiency. Identifying and closing gaps in EDI processes and data communication. Testing EDI transactions with More ❯

organisation is a holding group with a diverse portfolio of businesses. In this position, you will support these businesses as they transition from an MSP to an in-house IT model. Your role will involve providing day-to-day IT support for users across the various businesses, including vendor management as needed. You will collaborate with the Group … Head of IT to establish effective IT services, including implementing a ticketing system, setting up processes and KPIs, and automating manual tasks. Most importantly, you will serve as the friendly face of IT, responding to tickets promptly and visiting different locations across London to foster confidence in the in-house IT team. To succeed, you should … level on-site support across multiple industries, gained through roles in holding groups, multi-entity businesses, or varied industry exposure. You should also have strong experience in establishing effective IT processes, be able to prioritize tasks effectively, and be approachable, friendly, and knowledgeable. In return, you will receive a highly competitive salary, a favourable pension scheme, a competitive holiday More ❯