Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
Suffolk, England, United Kingdom Hybrid / WFH Options
Digital Waffle
Role: 1st Line SupportEngineer Location: Eye Salary: Up to £32k I am on the lookout for a First Line SupportEngineer to join a manufacturing business based in Suffolk! This role will be the start of building a brand new on-site ITsupport team and they need a 1st Line Support Specialist to tackle user issues head-on. Key Skills: Microsoft 1st Line Support We are looking for: Minimum 3 years' 1st line support experience on the Microsoft tech stack. A proven track record of resolving hardware & software problems. … Experience in a fast-paced, reactive environment. Excellent communication & interpersonal skills. Ability to work independently as the sole on-site IT resource (initially, you will be the start of a brand new team!). A proactive approach & desire to learn new technologies. Daily Responsibilities: Provide technical support to more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
