2 of 2 Remote/Hybrid ITSM Jobs in Suffolk

Senior IT Service Desk Analyst

Hiring Organisation
BUUK Infrastructure
Location
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
security incidents, focus is overseeing BAU and how this is distributed across the team. Providing excellent customer service via the telephone, email and the ITSM system. Maintaining the high standards required for BUUK internal service levels. Working in a front of house position offering in person customer and technical services. … Degree or equivalent. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. What can you expect from us Cost of living annual pay review. Company pension contributions ...

ICT Senior Service Desk Analyst

Hiring Organisation
BUUK Infrastructure
Location
Woolpit, Bury St. Edmunds, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£37,704 per annum
security incidents, focus is overseeing BAU and how this is distributed across the team. Providing excellent customer service via the telephone, email and the ITSM system. Maintaining the high standards required for BUUK internal service levels. Working in a front of house position offering in person customer and technical services. … Degree or equivalent. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. What can you expect from us Cost of living annual pay review. Company pension contributions ...