IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value … including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding, they are … to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the More ❯
planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership of systems, processes, and technical resolutions. Drive improvements in customer service, ensuring … strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it is secure, backed up, and aligned with organisational needs. Stay proactive in researching … IT strategy. The ideal candidate will be a hands-on IT leader, capable of supporting a team while driving both technical and customer service excellence. With your expertise in infrastructuremanagement and IT service delivery, you will play a crucial role in the continuous improvement and growth of the IT function. If you are a proactive and experienced More ❯
planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership of systems, processes, and technical resolutions. Drive improvements in customer service, ensuring … strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it is secure, backed up, and aligned with organisational needs. Stay proactive in researching … IT strategy. The ideal candidate will be a hands-on IT leader, capable of supporting a team while driving both technical and customer service excellence. With your expertise in infrastructuremanagement and IT service delivery, you will play a crucial role in the continuous improvement and growth of the IT function. If you are a proactive and experienced More ❯
