Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Babergh and Mid Suffolk District Council
and external use, accurately analysing, interpreting and collating evidence. Knowledge of Planning, handling planning datasets and plan making public consultation is desirable. Excellent IT skills and extensive experience with Microsoft products, you will be used to using a variety of software to input, query and extract data. Good communication skills for a variety of audiences. Ability to work under More ❯
clients with system setup, troubleshooting, and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phone, via email or through Microsoft Teams, there will also be opportunities to represent eduFOCUS at offsite events, conferences, and exhibitions, connecting directly with our valued clients and partners. Key Responsibilities: Act as the first More ❯
queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the … and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. … tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
be part of a major digital transformation journey? We are seeking a detail-oriented Project & Change Support Analyst on a 6-month contract to support change initiatives related to Microsoft Dynamics 365 upgrades. You will work closely with business stakeholders, functional consultants, and technical teams to ensure smooth transitions, delivery, training and adoption of D365 solutions across departments. Your … for improvement. What you'll need to succeed To succeed in this role, you will require: Experience of business process mapping, project management and managing training workshops Familiarity with Microsoft Dynamics 365 (CRM or ERP modules) Minimum of 1+ year of experience in change management, business analysis, or project support. Excellent verbal and written skills; able to translate technical … concepts for non-technical audiences Experience in Agile or hybrid project environments; ability to manage timelines and priorities Proficiency in Microsoft Power Platform, Azure DevOps, and Office 365 Comfortable working in fast-paced or changing environments Experience delivering or supporting training sessions (Mandatory) Ability to build relationships and manage expectations What you'll get in return In return, you More ❯
Stanstead, Suffolk, United Kingdom Hybrid / WFH Options
Talent Connect Group
with a leading provider of cutting-edge automotive solutions. You will be part of a dynamic team and play a pivotal role in shaping the future of this clients Microsoft , highly secure technical environment. As a Senior Cloud Engineer , you will have every opportunity to work with the latest Microsoft technologies, including Azure, Power Platforms, and Intune , while … ensuring seamless IT operations and exceptional user experiences. Requirements: Work with the Systems Architect to design, implement, and maintain solutions within the Microsoft Technical Stack Collaborate with stakeholders to devise improvements to their teams' processes using Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, leveraging advanced troubleshooting and problem-solving skills Support … IT governance, ensuring security best practices and disaster recovery plans are followed, and raise concerns, risks, and cyber incidents to the IT leadership team Preferred Qualifications: Microsoft Certified: Power Platform App Maker Associate Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Solution Architect Expert Sound like the opportunity for you? Experienced Cloud Engineer, living in More ❯
Employment Type: Permanent
Salary: £48000 - £52000/annum Bonus + Company Benefits
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability … to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture Free on More ❯
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability … to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture Free on More ❯
Suffolk, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful delivery … competitive base salary up to £34,000 (experience dependant) The opportunity to support a host of amazing D365 BC/NAV customer projects within a like minded team Certified Microsoft Dynamics training and professional development openings A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday Fantastic company culture, including company activity days and incentive schemes More ❯
support to DMS operators dealing with the vehicles on the day of arrival. - Planning and scheduling AIL movements. - Coordinate deliveries within overall project processes and priorities. - Produce reports using Microsoft and Google applications. - Identify and report variances and problems, escalating to the Delivery Management System Lead, to ensure the smooth flow of freight to and from HPC. - Maintain and … drive to provide a friendly and professional service at all times. A good IT knowledge is also key. Our perfect worker will also need: - Strong IT skills - Experience in Microsoft and Google Applications - Experience in managing an office environment - Experience providing first line advice to internal and external customers - Construction Site experience preferable - Excellent written and oral skills - Experience More ❯