Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Confidential
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Confidential
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is preferred for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is preferred for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
ServiceDeskEngineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated ServiceDeskEngineer to join their dynamic team. With their commitment to … have experienced significant growth and are now looking to expand the Support team to meet the demands of their expanding client base. As a ServiceDeskEngineer, you will play a crucial role in ensuring the smooth operation and support of their industry-leading products. Your technical … operations Assist with projects and new roll outs of application and software's Technical Experience 2-5 years of successful IT experience (Technical/Servicedesk) Experience working within a ticket based environment Working experience with the Windows Operating systems Exposure and experience with Windows Server Office more »