First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
BPSS/SC Cleared Desktop SupportEngineer- 6 months- £240 P/D Inside IR35- Leiston, Suffolk We are seeking a Desktop SupportEngineer to play a vital role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end … infrastructure meets project operations and demands. The ideal candidate will have a strong background in troubleshooting issues on Windows 10 operating systems plus L1 support knowledge in Applications and SharePoint. Below are some of the core requirements - Experience with Management of Win-10 devices (MMD - Microsoft Managed Devices) - Experience … with troubleshoot issues on Windows 10 Operating systems. - Desktop support experience on Microsoft Managed desktop - BPSS or SC Clearance is mandatory - Full UK driving license This is a fully onsite position in Leiston, Suffolk with travel around a 10 mile radius with a site vehicle provided. For this position more »
Suffolk, England, United Kingdom Hybrid / WFH Options
Digital Waffle
Role: 1st Line SupportEngineer Location: Eye Salary: Up to £32k I am on the lookout for a First Line SupportEngineer to join a manufacturing business based in Suffolk! This role will be the start of building a brand new on-site IT support team and they need a 1st Line Support Specialist to tackle user issues head-on. Key Skills: Microsoft 1st Line Support We are looking for: Minimum 3 years' 1st line support experience on the Microsoft tech stack. A proven track record of resolving hardware & software problems. … initially, you will be the start of a brand new team!). A proactive approach & desire to learn new technologies. Daily Responsibilities: Provide technical support to colleagues for a variety of Microsoft products and services (e.g., Windows OS, Office Suite, Microsoft 365, Azure AD) Troubleshoot hardware and software problems more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »
BPSS/SC Cleared Desktop SupportEngineer- 6 months- £240 P/D Inside IR35- Leiston, Suffolk We are seeking a Desktop SupportEngineer to play a vital role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »