7 of 7 Support Engineer Jobs in Suffolk

Role: Desktop Support Engineer Job Type: Permanent Location: Leiston Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … systems Work with some of the brightest global minds in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer … in installation of any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications and management of these devices using the in More ❯

Software Support Engineer Full-Time | Competitive Salary & Benefits | Career Growth | Hybrid/On-Site Are you a technically minded problem-solver who loves supporting users, improving systems, and getting hands-on with software? This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you’ll play a key role … in delivering high-quality software support, remote installations, and ongoing system improvements.In this role, you’ll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely with development teams to improve functionality. You’ll be an integral part of a collaborative technical team, with opportunities to expand your skills, contribute to … new features, and help shape processes. What You’ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote installations, updates, and patches across multiple applications. Performing health checks, preventative More ❯

Software Support Engineer Full-Time | Competitive Salary & Benefits | Career Growth | Hybrid/On-Site Are you a technically minded problem-solver who loves supporting users, improving systems, and getting hands-on with software? This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you'll play a key role … in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you'll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely with development teams to improve functionality. You'll be an integral part of a collaborative technical team, with opportunities to expand your skills, contribute … to new features, and help shape processes. What You'll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote installations, updates, and patches across multiple applications. Performing health checks More ❯

Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location: Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be … AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective … part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement More ❯

Job Details Type: Full-time, Permanent Salary: £24,000 - £28,000 per year Hours: Monday to Friday, 9:00 - 17:30 Location: Office-based 1st Line Systems Engineer - Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly … proactive, and customer-centric 1st Line Systems Engineer to join their office-based support team. This is an excellent opportunity for someone who genuinely enjoys helping people, thrives on problem-solving over the phone, and brings a positive, service-led approach to every interaction. If you're confident handling a high volume of support calls and take … real pride in delivering exceptional customer care, our client would love to hear from you. What You'll Be Doing Act as the first point of contact for incoming support calls - a warm, professional telephone manner is essential. Deliver remote assistance using PSA and RMM tools to diagnose and resolve common IT issues. Log, manage, and resolve support More ❯

On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the first point of contact for … ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware, software, and networking issues Escalate complex issues … to 2nd line or specialist teams when required Assist with user account management, password resets, and system access Maintain accurate documentation of tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an More ❯

Telecommunications Field Service Engineer. This is a permanent position. Due to travel distance applicants will be required to be living in the Suffolk region. JOB PURPOSE To provide technical support to a national security infrastructure programme in outdoor locations, by resolving incidents and undertaking commissioning and planned maintenance as required. The system is a networked electronic detection system making … technologies. Applicants will typically come from a Telecoms, EPOS, security systems i.e. alarms, CCTV etc background and be used to working shift patterns on-call basis. The Field Service Engineer operates within a defined geographic area and as such will require regular travel and good use of communications technologies to maintain contact with team members and Customers. TECHNICAL AND More ❯