1 to 25 of 27 Support Engineer Jobs in the East of England

Application Support Engineer X2 Location Bedford - Hybrid 1 day a week Office NO VISA Application - Must be at least Indefinite leave to Remain, due to security clearance checks Salary £30-38k Plus bens Skills - Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps … PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS based platform. My Client offers remote UK Working for the right candidate but must be able … to attend the office (Bedfordshire) 2 time s a year for appraisals and Company wide meetings. As a Software support Engineer you'll bridge the gap between Development and the Client, Working in a virtual service desk environment, the purpose of the Customer Support Engineer (CSE) is to deliver responsive, technically competent support on SAAS More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence … own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

What Were Looking For We are looking for a Senior IT Support Engineer (2nd/3rd Line) that has 3-5 years experience in any of these capacities: Senior ICT Support Technician; MSP Level 2/3 engineer, System Administrator or as an Infrastructure Support Engineer to join our Cambridge based Support Team. … to above, we require the following: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge … and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Supportive Team Work with experienced engineers who want to see you succeed Work-Life Balance We value flexibility and wellbeing Tech-Forward Environment Use the latest More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality … support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: • Providing excellent 2nd line technical support to our clients More ❯

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or … days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with … internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯

IT Support Engineer Colchester, Essex (Hybrid) £25,000 - £30,000 DOE We're partnered with a forward-thinking business in Colchester who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both on-site and remotely, providing a mix of 1st and 2nd line helpdesk … support as well as field-based support to a varied client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime Escalating … complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking for: Previous experience in an IT support/helpdesk role Strong knowledge of Windows OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field support More ❯

2nd Line IT Support Engineer – Azure Cloud | Colchester Colchester (On-site) | Up to £40,000 | Permanent Role – Immediate Start We’re working with a well-established international business based just outside Colchester , seeking an experienced 2nd Line IT Support Engineer with strong Azure cloud expertise . This is a permanent position with an immediate start available.You … collaborative IT team. This is a great opportunity to join a fast-paced, tech-forward organisation with exposure to cloud infrastructure and enterprise systems. Key Responsibilities: Deliver 2nd line support across desktop, infrastructure, and cloud environments Support and manage Azure services (Azure AD, virtual machines, storage, backup) Administer Microsoft 365 , including Intune and Autopilot Troubleshoot and resolve issues … with hardware, software, and network systems Assist with ERP system support (Dynamics AX preferred) Work closely with colleagues across global sites to ensure smooth IT operations Support internal IT projects, upgrades, and automation initiatives Maintain documentation and ensure timely resolution of tickets What We’re Looking For: Proven experience in a 2nd Line Support or similar technical More ❯

Software Support Engineer (x2) Bedford Hybrid (1 day a week office) £3038k + Benefits UK Only (ILR or above due to clearance) Join a leading SaaS company as a Software Support Engineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting workflows, and … delivering excellent service. What youll need: Software/Application Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression in a fast-growing More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The … Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes … to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management More ❯

Job Title: Application Support Engineer - FPGA Tools Overview of department: As an Application Support Engineer specialising in FPGA Tools, you will play an important role in ensuring the smooth operation and optimal performance of FPGA development environments within our organisation. You will bridge the gap between our end-users (FPGA designers, hardware engineers, and software developers … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for … improvement in FPGA tools and workflows, relaying this information to relevant stakeholders. User Support & Documentation Provide expert advice and support to users on best practices for FPGA design, implementation, and debugging. Create and maintain comprehensive documentation, user guides, tutorials, and training materials to empower users in effectively utilizing FPGA technology. Skillset/experience required: Technical Expertise FPGA Design More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The … Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a More ❯

We are recruiting for an FPGA Application Support Engineer on contract working for a leading Defence organisation. The role will be based 2 days per week in theor Stevenage offices and the remainder remotely. (Role will be condensed 37 hours to 4 days) As an Application Support Engineer specialising in FPGA Tools, you will play an … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for … improvement in FPGA tools and workflows, relaying this information to relevant stakeholders. User Support & Documentation Provide expert advice and support to users on best practices for FPGA design, implementation, and debugging. Create and maintain comprehensive documentation, user guides, tutorials, and training materials to empower users in effectively utilizing FPGA technology. Skillset/experience required: Technical Expertise FPGA Design More ❯

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit an Application Support Engineer - FPGA Tools subcontractor on an initial 12 month contract. The role will be a hybrid position of 2-3 days in office, rest of the week remote. The role can also be worked on a 4-day basis (Monday to Thursday … with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview process Job Description: As an Application Support Engineer specialising in FPGA Tools, you will play an important role in ensuring the smooth operation and optimal performance of FPGA development environments within our organisation. You will … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks, and … jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and infrastructure. Key … Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades, cloud migrations More ❯

About the Role We are seeking an experienced IT Support Engineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software, and … working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system upgrades, patching … and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an IT support role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent problem-solving and More ❯

As a Support Engineer, you will offer key technical advice and expertise on bleeding-edge technology, for a range of customers across the world. This company are a global powerhouse at the forefront of their industry, who are producing products that will define and shape innovation, with strong brand recognition globally. Role overview Provide key technical support More ❯

Application Support Engineer – FPGA Tools Location: Stevenage (2–3 days onsite, remainder remote) Contract: 12 months (extension likely) Rate: £50 per hour (Umbrella) Clearance: SC required (BPSS start acceptable) Overview: Opportunity to join a team supporting and optimising FPGA development environments. This role bridges FPGA designers, hardware/software engineers, IT teams, and external vendors. You will focus … FPGA toolsets, including version control and documentation. Monitor and manage FPGA tool license usage and procurement. Liaise between users, IT teams, and vendors to resolve hardware/software issues. Support development of IT hardware/software roadmaps for FPGA tools. Provide expert user support, training, and documentation. Essential Skills: Background in FPGA design and related tools (e.g. Xilinx More ❯

We are recruiting for a Application Suipport Engineer - FPGA Tools, for a leading Defence organisation based in Stevenage. This is a hybrid role with 2/3 days on site, 2/3 days WFH. Overview of department: As an Application Support Engineer specialising in FPGA Tools, you will play an important role in ensuring the smooth … issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs. Strategic Development & Roadmap Support Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications. Gather feedback from users to identify areas for … improvement in FPGA tools and workflows, relaying this information to relevant stakeholders. User Support & Documentation Provide expert advice and support to users on best practices for FPGA design, implementation, and debugging. Create and maintain comprehensive documentation, user guides, tutorials, and training materials to empower users in effectively utilizing FPGA technology. Experience required: Technical Expertise FPGA Design Fundamentals: An More ❯

A specialist plastics manufacturing company with over 50 years of expertise is seeking a Quality Support Engineer to join their team. Working within an established quality department, you will oversee processes on the shop floor while supporting the Senior Quality Engineer in the office. Operating mainly in an automotive environment, this role requires a hands-on approach … to quality as well as customer-facing skills. Package: Up to £40,000, 33 days holiday, career progression As Quality Engineer, your duties will include: Conducting first-offs, last-offs, and sample inspections Providing customer support Maintaining accurate inspection records and quality documentation Assisting with preparing QC SOPs and reviewing product specifications Participating in continuous improvement initiatives to … enhance quality performance For the role of Quality Engineer, we're looking for: A strong background in Quality Engineering with solid knowledge of automotive manufacturing Experience with APQP (PFMEA, Control Plans, Process Flow Charts) and PPAP An understanding of CMM Experience in root cause analysis and non-conformity management Proficiency in Excel, Word, and PowerPoint If you have the More ❯

A specialist plastics manufacturing company with over 50 years of expertise is seeking a Quality Support Engineer to join their team. Working within an established quality department, you will oversee processes on the shop floor while supporting the Senior Quality Engineer in the office. Operating mainly in an automotive environment, this role requires a hands-on approach … to quality as well as customer-facing skills. Package: Up to £40,000, 33 days holiday, career progression As Quality Engineer, your duties will include: Conducting first-offs, last-offs, and sample inspections Providing customer support Maintaining accurate inspection records and quality documentation Assisting with preparing QC SOPs and reviewing product specifications Participating in continuous improvement initiatives to … enhance quality performance For the role of Quality Engineer, we're looking for: A strong background in Quality Engineering with solid knowledge of automotive manufacturing Experience with APQP (PFMEA, Control Plans, Process Flow Charts) and PPAP An understanding of CMM Experience in root cause analysis and non-conformity management Proficiency in Excel, Word, and PowerPoint If you have the More ❯

Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. To be considered for this role, you must have recent experience working within an … MSP Key Requirements 3+ years experience in IT support or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary £35,000 - £45,000 25 days holiday + bank holidays Professional development opportunities More ❯

Time Appointments are thrilled to be working on behalf of an award-winning company based in Ipswich who are looking for an IT Support Engineer. Key Duties: Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business. Maintain … IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function. Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained. Maintain standards within and around the IT support function Candidates must have the following … GCSE's (or equivalent) at grades A-C to include English and Maths. Experience working within an IT Support environment. Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications. Previous experience with Microsoft Desktop technologies. More ❯