1 to 25 of 63 Support Engineer Jobs in the East of England

Bilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and in … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an … customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible more »

Sales Support Engineer Salary: Highly Competitive Salary + Private Healthcare + Life Assurance + Company Benefits. Location: Peterborough (Commutable from: Whittlesey, March, Stamford, Market Deeping, Crowland, Great Oakley, Kettering, Thrapston, Rushden, Wellingborough, Wisbech). Are you a Sales Engineer looking for the opportunity to join a globally … recognised company with industry leading products who work on a variety of ground breaking projects? On offer is this excellent sales support role with progression opportunities into more senior positions available within the company and the chance to become the go to engineer for their wide client base … an international basis with a blue-chip client list and a wide range of high value of projects. They're looking for a Sales Support Engineer to join their team due to recent growth. On offer is this Sales Support Engineer role where you will get more »

Job Role: Product Support Engineer Job Type: Permanent Location: Bedford Salary Range: Market Related Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the company's automation product … categories, with a focus on motors, gears, electrical drives and sensing/measurement. Key Responsibilities - Product Support Engineer: Provide technical support to customers on Motors & Gears, Electrical Drives, and Sensing/Measurement technologies. Respond promptly and effectively to customer sales and technical inquiries. Maintain an active project … in competitor products and perform cross-referencing. Conduct product demonstrations when required. Assist in processing customer returns and resolving related issues. Qualifications & Experience - Product Support Engineer: Degree in a relevant engineering discipline (e.g., Electrical Engineering, Mechanical Electronic Engineering, Mechatronics, Computer Science); HNC/HND or equivalent technical qualifications more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic … team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our internal teams. This position involves a mix … of user support, system administration, troubleshooting, and collaboration with other IT professionals. Responsibilities: Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. Troubleshoot and resolve hardware and software problems in a timely manner. Perform system administration tasks such as user account more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will more »

IT Support Engineer Cambridge (hybrid- 2 days onsite) £35,000 per annum Are you passionate about technology and thrive in a dynamic, customer-focused environment? We are looking for a talented IT Support Engineer to join our team at a leading retail company based in Cambridge. … an exciting opportunity to contribute to a forward-thinking organization and make a real impact in the retail industry. Role Overview: As an IT Support Engineer, you will play a key role in maintaining our IT infrastructure and providing technical support to our internal teams. Your responsibilities … include diagnosing and resolving hardware and software issues, setting up and configuring systems, and assisting with network administration tasks. Key Responsibilities: Responding to IT support requests and troubleshooting technical issues. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners. Providing technical assistance and training to end more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly … Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking more »

Job title: Principal Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll … be doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case … reports Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support more »

IT Support Engineer - Cambridge. Our client is currentlylooking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service … requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites … across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within more »

3rd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin and more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and … such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The more »

The Role: IT Support Engineer 6-month contract Location: Southend, Essex Job Overview Our client is enhancing their IT structure to align with their new parent company. In this period of transformation, they are seeking an IT Support Engineer to take a leading role in managing … IT services uninterrupted while the IT department focuses on strategic integration projects. You will be the primary contact for all IT-related inquiries, providing support across three depots to 170 staff members. Responsibilities and Duties Act as the primary support for day-to-day IT operational issues, freeing … and escalate complex issues with detailed information as needed. Maintain documentation related to IT issues and resolutions to ensure continuity and efficient problem-solving. Support ongoing IT infrastructure and systems improvements, adapting to new processes and technologies introduced by the company. Candidate Qualifications Proven track record as an IT more »

Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an … for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will be provided throughout, but we would be looking for an individual with a … d be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer/Infrastructure Support/Support Analyst/Managed Service Provider/Hardware/Software/Windows/Microsoft Office more »

3rd Line IT Support Engineer Salary: Up to £45,000 DOE. Location: Kings Lynn Work Pattern On-Site Connect IT have partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand … so it’s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to learn and continue to advance their technical knowledge. Skills 5 years’ experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange … Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to more »

2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 £225 per day We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support … you are proactive, customer-focused, and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows … operating systems and software applications. Manage user accounts, groups, and permissions in Active Directory. Support and administer Office 365 applications, including Outlook, Word, Excel, and Teams. Assist in the deployment and management of mobile devices using SCCM and mobile device management solutions. Collaborate with IT team members to implement more »

Desktop Support Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: £200 - £220 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive … organisation where you can really make a difference. We a great opportunity for a Desktop Support Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers … collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. more »

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktop Support more »

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktop Support more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users … including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be the great … next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »