First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
Leiston, England, United Kingdom Hybrid / WFH Options
G4S
About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical SupportEngineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »
leiston, east anglia, United Kingdom Hybrid / WFH Options
G4S
About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical SupportEngineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »
Job summary What is the role? You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to users across Suffolk GP Federation. Youll be responsible for responding to 1st and 2nd line remote requests in a timely … join our IM&T team at Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and … services from. Contract type: This role is a full-time position, working Monday Friday. There will be inclusion in the on-call rota to support the Out of Hours service About us What we can offer you: A strong ethos of flexible working, to help us maintain (or reclaim more »
T team on a fixed term apprenticeship contract for 18 months. What is the role? Youll work closely with the IM&T Helpdesk/Support team to learn and expand your technical knowledge. You will be responsible for supporting with the day-to-day queries from the services across … supporting all of the services Suffolk GP Federation run. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and …/life balance. Innovative teams who strive in forward thinking, with a voice that is heard. A visible and supportive management team, with operational support that get it Excellent IT teams & support giving us first class equipment and no wait responses A commitment to personal development, training, and more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
2nd Line SupportEngineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line SupportEngineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2nd Line SupportEngineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line SupportEngineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »
Deskside SupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside SupportEngineer you will provide on site hardware and … software VIP support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside SupportEngineer job is of interest please apply now more »
Deskside SupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside SupportEngineer you will provide on site hardware and … software VIP support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside SupportEngineer job is of interest please apply now more »
IT SupportEngineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT SupportEngineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »
