configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and More ❯
configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and More ❯
an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is More ❯
team to deliver exceptional service and reliability What We're Looking For 3-5 years' IT support experience, including recent work within an MSP environment Strong technical knowledge of Windows and Mac operating systems Hands-on experience with networking, security tools, and cloud technologies A proactive, problem-solving mindset with excellent communication and client skills The ability to balance More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum depending on experience
Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling … is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills/Knowledge/Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft 365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards and frameworks (e.g. Cyber Essentials, ISO27001). Excellent More ❯
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be More ❯
Salary: Up to £42,500.00 per annum depending on experience
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be More ❯
