1 to 4 of 4 Customer Service Jobs in Sunderland

repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the … continuation of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customer service experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in … the above, and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. Customer Service/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/ more »

note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customer service skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customer service environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »

Job summary Call Handler Together in a Crisis 24 hour service working days/nights and weekends, enhancements paid for unsocial hours Salary: £23,434 - £27,219.91 plus enhancements This is a great opportunity for Psychology graduates who have first-hand mental health experience. We have a brand new … Duties and responsibilities To provide rapid response and a triage function to all calls received through the agreed pathway. Utilising a high level of customer service skills at all times, provide a call handling role to the 111 service ensuring that all calls are routed appropriately. To … electronic records system. Provide relevant information regarding local statutory and non-statutory services that may be able to assist the individual. Communicate effectively with service users, carers, colleagues and all other professionals. Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management more »

experienced and confident 2nd line support technician with at least 3 years of experience in help desk support. Other requirements include: Excellent interpersonal and customer service skills, Proficiency in problem-solving and critical thinking Ability to swiftly diagnose and resolve technical issues Eagerness and aptitude for learning new … technologies and seamlessly integrating them into existing systems. Proven experience in a customer support role, preferably in an IT service desk environment. Proficient in workload management using ticketing systems We are interested in hearing from people with the following job titles: 2nd Line Support Tier 2 Helpdesk Technician more »