2 of 2 ITIL Certification Jobs in Sunderland

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant More ❯

the ability to undertake the above responsibilities Legally able to work in the country in which the position is based A passion for Service Improvement Experienced Service Management professional ITIL Qualified Experience of managing 3rd parties and 3rd party delivered services Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related … disciplines Expert knowledge of ITIL disciplines Excellent leadership and people management skills Excellent written and verbal communication skills Willingness to support and mentor junior staff Excellent customer facing/customer service skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Excellent organisational skills Able More ❯