Applications Support Apprentice
- Hiring Organisation
- Sunderland City Council
- Location
- City Hall, Plater Way, Sunderland, England, United Kingdom
- Employment Type
- Higher Apprenticeship
- Salary
- £25,949 a year
suppliers to troubleshoot software, hardware and integration issues Develop skills in supporting the implementation of application upgrades, patches, fixes and new technologies Maintain system documentation, user guides, procedures and knowledge base articles Support colleagues in the use of the applications through guidance, documentation and advice Participate in transformation activities … continuous improvement activities Maintain accurate records of work undertaken using ICT service desk management tools Adhere to local procedures, particularly those relating to information governance, data protection, data quality, security and responsible use of data Training The training will be carried out once per week ...