3 of 3 Applications Support Jobs in Surrey

JUNIOR APPLICATION SUPPORT ANALYST FULLY REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking … chatbot and knowledge base. Key Responsibilities Respond to customer support emails and occasional calls Learn and understand the company’s accountancy software applications Investigate user issues and provide effective solutions Analyse customer feedback and identify recurring problems or improvement areas Maintain and update the internal knowledge base ...

Experienced, hands-on Application Support Transition Analyst required to manage transition of enterprise applications into BAU support and ensure operational stability across Salesforce ecosystems and floorplan design platforms. Key Responsibilities Lead application transition, readiness, and knowledge transfer Support releases, stabilisation, and BAU operations … changes (ITIL) Coordinate cross-team issue resolution and RCA Engage stakeholders and provide status reporting Essential Skills 5-7 years' experience in Application Support/Transition roles Salesforce (Data Cloud, CRM), MuleSoft, API integrations SaaS support within AWS/Azure environments Floorplan design tools experience (AutoCAD ...

Description Please note, role can be remote or hybrid, subject to location. We are seeking a highly capable Oracle Database Application and Support Team Lead who remains hands on technically , while providing technical leadership and direction to a team of analysts. Is this the role you are looking … subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share ...