9 of 9 Remote Customer Experience Jobs in Surrey

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and … days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal … Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner More ❯

Centred Software, we're on a mission to improve the quality of life for people in social care through innovative, user-friendly software. We're looking for an experienced Customer Success Manager to join our growing team. If you're passionate about building strong client relationships, driving value for customers, and ensuring retention and growth, this role could be … the perfect fit for you. What you'll do: Own and manage a portfolio of customer accounts, focusing on retention and growth. Build lasting client relationships, ensuring our customers see value in our products and services. Act as the main point of contact for your accounts, resolving queries and concerns quickly and effectively. Partner with internal teams (Development, Product … Marketing, Accounts, Operations) to deliver a seamless customer experience. Represent Person Centred Software at senior client meetings and industry events, acting as a trusted ambassador for our brand. Identify opportunities to expand customer use of our products and support case study initiatives with Marketing. Maintain accurate client records and ensure transparent, consistent communication with stakeholders. Contribute to a More ❯

mnichannel retail and eCommerce footprint across Europe. The company’s vision is to modernize its end-to-end business operations through automation, data-driven decision-making, and enhanced digital customer experiences across its retail and online channels. To support this transformation, our client seeks an experienced Oracle Fusion SCM Specialist with a strong understanding of retail supply chains, pharmacy … predictive insights (e.g., demand forecasting, fulfillment KPIs, and OEE metrics). Partner with Finance, Procurement, and eCommerce teams to ensure end-to-end process alignment across order, fulfillment, and customer experience flows. Mentor and support internal team members, sharing expertise in Oracle SCM best practices and retail supply chain processes. Qualifications Experience with Oracle Fusion ERP, including … 5+ years in Oracle Fusion SCM. Strong expertise in Inventory, Costing, Order Management, and Quality Management modules. Proven experience supporting retail or pharmacy eCommerce supply chains, including order orchestration and fulfillment. Hands-on experience with EDI transactions and 3PL integrations. Background in manufacturing or Consumer Packaged Goods (CPG) environments preferred. Familiarity with Application Management Services models and collaboration More ❯

mnichannel retail and eCommerce footprint across Europe. The company’s vision is to modernize its end-to-end business operations through automation, data-driven decision-making, and enhanced digital customer experiences across its retail and online channels. To support this transformation, our client seeks an experienced Oracle Fusion SCM Specialist with a strong understanding of retail supply chains, pharmacy … predictive insights (e.g., demand forecasting, fulfillment KPIs, and OEE metrics). Partner with Finance, Procurement, and eCommerce teams to ensure end-to-end process alignment across order, fulfillment, and customer experience flows. Mentor and support internal team members, sharing expertise in Oracle SCM best practices and retail supply chain processes. Qualifications Experience with Oracle Fusion ERP, including … 5+ years in Oracle Fusion SCM. Strong expertise in Inventory, Costing, Order Management, and Quality Management modules. Proven experience supporting retail or pharmacy eCommerce supply chains, including order orchestration and fulfillment. Hands-on experience with EDI transactions and 3PL integrations. Background in manufacturing or Consumer Packaged Goods (CPG) environments preferred. Familiarity with Application Management Services models and collaboration More ❯

ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and … conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites … robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an … within the client organization. Set up meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with … Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

Manager.This is an exciting opportunity for someone currently working in Sales Administration, Internal Sales, or Account Support who’s ready to step into a more commercial, relationship-led role. Experience in an MSP environment is highly desirable. The Role You’ll join a supportive sales team, managing a portfolio of small business accounts. The focus is on nurturing existing … to increase engagement and revenue. Processing orders, producing quotes, and keeping CRM records up to date. Liaising closely with the wider sales and operations teams to deliver a seamless customer experience. Handling customer queries with professionalism and efficiency. What We’re Looking For I'm keen to speak with candidates who have: Experience in Sales Administration, Customer … Strong organisational ability and attention to detail. A proactive and commercial mindset, with a genuine interest in helping clients grow. Confidence working across CRM and Microsoft Office systems. MSP experience is highly desirable. This role is ideal for someone who enjoys structure and organisation but also thrives on speaking to customers, building rapport, and spotting opportunities to add value. More ❯