5 of 5 Remote/Hybrid Customer Experience Jobs in Surrey

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid working Inside … IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug ...

Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce) If your skills, experience, and qualifications match those in this job overview, do not delay your application. Remote or Hybrid | Contract Digital Platforms Business Analyst, client facing. Remote working, home based with occasional trips. Excellent opportunity to work … Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms Qualifications Experience working ...

company delivers intelligent Connectivity and Digital infrastructure solutions, including IT Services, Cyber Security, Connectivity , and Managed Services . With a strong focus on customer success and long-term partnerships, the organisation supports businesses of all sizes in navigating complex technology environments securely and efficiently. The company fosters a collaborative … involves working closely with sales and marketing teams to build a strong pipeline, contribute to revenue growth, and ensure a consistent and high-quality customer experience from first touchpoint. Key Responsibilities Conduct outbound prospecting through calls , emails , and digital channels to generate new leads Identify and qualify potential ...

develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network. As Principal Lab Manager, you will lead the development of high-value … shaping, scoping, and delivering connected services that support RIS strategy goals and business plan priorities, unlocking National Highways platforms, assets, and intelligence to improve customer experience through external adoption. Develop and manage senior strategic partnerships across the mobility ecosystem, including road authorities, automotive organisations, and data aggregators, creating ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...