12 of 12 Remote/Hybrid Customer Experience Jobs in Surrey

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

it. Target Openings 1 What Is the Opportunity? Join Travelers as we transform our Technology landscape. Our Software Engineering team enables a seamless customer experience through technology solutions. As the AVP, Software Engineering, EUR you will lead our Engineering team to accelerate growth and transformation of our Technology. … will leverage your leadership skills and engineering experience to strategically plan, influence, and execute design, development and implementation of complex problems and establish best practices and standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements ...

Background At Motion Applied – Connected Intelligence (CI), we create cutting edge wireless connectivity solutions that are transforming customer experience across the transport industry. We create solutions that drive efficiency and cost-effectiveness for customers, delivering unrivalled internet connectivity services. By applying our expertise, we deliver real benefits … team. Basic Qualifications We are looking for an applicant who has: Bachelor's degree in a numerate discipline: Maths, Physics, Computer Science, Statistics, Engineering. Experience in solving engineering or real world problems using data solutions. Demonstrable interest in the fields of data analytics and software Proficiency in Python programming ...

cloud adoption, AI innovation, technology simplification and reduced technical debt. High‐performing SAP Platform services that consistently meet agreed availability, recoverability, security, compliance and customer experience objectives. Optimised technology investments and supplier partnerships, delivering measurable business value through effective financial management, license governance, commercial oversight and strategic vendor … effective succession planning. Trusted technology leadership and governance, providing strategic direction, informed decision‐making and effective management of technology, operational and cyber risks. Demonstrated experience identifying, shaping and adopting AI, automation and emerging SAP technologies to deliver measurable business value and operational improvements. What you will need ...

Senior Cloud Engineer to join our team in Redhill, Surrey. The ideal candidate will have a strong background in cloud technologies, particularly AWS, and experience with container platforms. This is an exciting opportunity to work on challenging projects, collaborate with a diverse team of professionals, and contribute … rata for part-time employees). This policy may be changed at the Company’s discretion. Travelers Software Engineering team enables a seamless customer experience through technology solutions. As a Senior Software Engineer you will help us grow and transform our Technology landscape. You will leverage your engineering ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud … mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical ...

franchised Dealers. You’ll join cross-functional project teams, help with data collection and reporting, and identify improvement opportunities to enhance the customer experience. The role emphasizes collaboration, initiative, and a proactive approach to learning within a hybrid working setup at Kia UK's Walton-on-Thames HQ. #J ...

effective operation, development and ongoing enhancement of the PPF's pension administration systems and member services applications, ensuring they enable efficient, compliant and customer-focused services. As a Pension Systems Engineer, youll work closely with operational teams, IT colleagues and external software providers to understand business challenges, triage system … lifecycle. Using strong critical thinking and problem-solving skills, youll investigate complex issues, assess risks and recommend practical improvements that enhance efficiency, automation and customer experience. To be successful, youll have experience working closely with, or within, pension administration, customer services or contact centre environments and will ...

platforms – UnumSync, UnumOnline or Help@Hand. You’ll lead the product backlog, drive delivery through Agile teams and shape the future of our digital customer experience. This role will focus on our customer facing digital asset, Help@Hand, so experience as a Product Owner for applications within … roadmap Act as the key decision maker for your product Collaborate with stakeholders across Technology, Proposition, Marketing and Operations Utilise date to translate customer needs into features and enhancements Lead Agile delivery, ensuring focus on value and customer outcomes Track KPIs and continuously improve performance About you Experience ...

base articles. Support the installation, commissioning, and configuration of telemetry and sensor solutions. Identify recurring issues and recommend improvements to enhance product reliability and customer experience. Qualifications 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation. Solid understanding of communication … technologies. Strong troubleshooting and diagnostic skills across hardware and software systems. Excellent communication skills and the ability to explain technical concepts to diverse audiences. Experience with water or pump industry applications and SCADA systems (plus). Familiarity with IoT platforms and cloud-based monitoring solutions (plus). HNC/ ...