2 of 2 Remote/Hybrid Customer Retention Jobs in Surrey

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

large enterprise accounts Partner with C-Level executives to develop and implement effective, enterprise-wide strategies Identify and develop new business opportunities Guide customer satisfaction, account retention, renewal and growth Own forecasting and account planning on a monthly/quarterly/annual basis Travel ...