1 to 25 of 71 Customer Service Jobs in Surrey

in word and excel. Key skills required Ideally you will have B2B technical sales background and worked as an engineer or in Sales/Customer service for 3-5 years. Ideally knowledge in technical products and solutions. An engineering/electrical background with proven sales/customer service environment is desirable. more »

to nik.rodway@futureelectronics.com About Future Electronics Founded in 1968, Future Electronics is a global leader in the electronic components industry. Future Electronics’ award-winning customer service, global supply chain programs and industry-leading engineering design services have made the company a strategic partner of choice. Headquartered in Montreal … Canada, Future Electronics operates in 170 offices across 47 countries with over 5,200 employees. Its worldwide presence powers the company’s outstanding service and efficient, comprehensive global supply chain solutions. Future Electronics is globally integrated and supported by one IT infrastructure which provides real-time inventory availability and … enables fully integrated operations, sales and marketing services worldwide. Future Electronics’ mission is always to Delight the Customer®. For more information visit www.FutureElectronics.com. Equality, Diversity and Inclusion We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour more »

campaigns and special offers. Youll also play a key role in responding to incoming client calls and emails and ensuring a high level of service to our customers. Make a real impact on clients' lives and organisations, your colleagues, and your own career with the rewards and recognition that … You Will Bring Youll have consultative B2B sales experience and will have had experience in prospecting for new business. Youll have had experience of customer success and account management. Youll have worked in a role where youll have developed great customer service, IT and organisational skills. You … street retailers Fantastic employee recognition and milestone anniversary programme Employee Assistance Programme and wellness hub 23 days annual leave entitlement rising to 27 with service, plus bank holidays and 3 Company days over Christmas on top What next We want to build a diverse, inclusive and authentic workplace so more »

Service Desk Analyst Office Location: Camberley Surrey (Office based role) Working pattern: Monday-Friday, 37.5 hours Job type: Full time, Permanent Ref: (00)610 Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service … the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over … a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customer service is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Be available to work Monday-Friday between the more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality … IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

platform to our customers, to enable efficient energy management, analysis & reduction. This is a varied role and you will be selling directly to the customer, working with Metering Companies, analysing data and using that to drive sales, whilst working closely with our installation teams to ensure end-to-end … service for the customer. The job doesnt stop there youll be analysing and using that data from the meters to advise customers on their options for energy reduction, working with our sustainability departments to ensure that we advise and offer our customers the solutions to their energy reduction and … have: The ability to sell ideas, products, and services. Excellent time management skills and the ability to multitask. A strategic and inventive mind. Excellent customer service skills. Cross-functional collaboration. Technical skills to understand and propose products or solutions by focusing on the clients requirements. Solid IT skills more »

SMART Repair Technician at Inchcape UK. As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they more »

We help large corporate businesses, small to medium enterprises and private clients to manage their risk. We believe in providing an unrivalled level of service to all our clients. When you become part of our team, your commitment will be rewarded with a clear career path, a market leading … areas of responsibility include: To retain existing clients through active client management To build clients confidence in SIA through demonstrating knowledge and delivery of service To identify and contact potential clients, converting to new business To communicate the firms proposition to clients effectively To generate referrals and make introductions … use of an insurance IT system, ideally Acturis or OpenGI Strong organisation skills The ability to work to a high level of accuracy Exemplary customer service skills with the ability to build solid relationships with clients and insurers Regulatory and compliance awareness Willingness to work towards Cert CII more »

This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition and thirst … per year + 12 monthly bonus location: Redhill, Surrey Schedule: Full time (Monday to Friday), Permanent nTrust is a UK-based IT Managed Service Provider with a commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst … delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at a record high of 17 dedicated and passionate professionals and were not stopping there! You could more »

We help large corporate businesses, small to medium enterprises and private clients to manage their risk. We believe in providing an unrivalled level of service to all our clients. When you become part of our team, your commitment will be rewarded with a clear career path, a market leading … to telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience. Provide a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium. Be … use of an insurance IT system, ideally Acturis or OpenGI Strong organisation skills The ability to work to a high level of accuracy Exemplary customer service skills with the ability to build solid relationships with clients and insurers Regulatory and compliance awareness Willingness to work towards Cert CII more »

SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access … technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. If you are a Customer Support Officer looking for part time work (22.5 hours a week), with a commitment to delivering high quality services to our customers, wed love … Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community As the Part Time Metering Customer more »

Our client, known for providing exceptional customer service and client care, is looking for an IT Helpdesk Coordinator to join their expanding team. Here, you'll be part of a company that stands out in the industry for their commitment to treating their clients with the utmost care … Perks: Competitive salary: £27k - £32k DOE Performance bonus Training opportunities Frequent team social events Your Role: Serve as the first point of contact for customer inquiries, ensuring top-notch service Build and maintain strong relationships with customers and partners Manage and resolve service cases efficiently Grow your … supportive environment Gain expertise in small & medium business IT solutions (Microsoft Windows, Office 365, networking, etc.) What We're Looking For: Experience in a service role (not necessarily IT) Strong communication skills Willingness to work occasional (paid) overtime Excellent organisational skills and attention to detail If you're ready more »

Job title - Customer Service Officer Location - Epsom, KT17 Contract - Temporary Hours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period) Start Date: ASAP I am currently recruiting for a Customer Service Officer on … behalf a client based in Epsom. You will need outstanding customer service skills, along with excellent IT capabilities. You must have a strong commitment to customer service, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and … standards. Job Role: To provide a measurable high quality, first point of contact to customers. Working as part of a team providing a comprehensive service for all telephone, live chat, and email enquiries. Contribute to the continuous improvement of the service provided by the Contact Centre and the more »

2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and … administration of mobile devices, ideally Apple iOS. Scripting ability with PowerShell. Good working knowledge of Atlassian products e.g. Jira. Principal Skills Strong communication and customer service skillset is essential in order to effectively communicate to the business and understand their requirements and or issues. Proven analytical and problem … working in a team-oriented, collaborative environment. Able and willing to work unsocial hours from time to time in order to provide the required service to our customers. more »

many high-profile and critical support tasks and will therefore be exposed to all areas of the business. This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform. … of ad-hoc scripting (Shell, PowerShell) on Windows Server/Desktop platforms. Assist with vulnerability scanning of devices utilizing standard security scanning tools. Manage customer expectations and resolve queries by working closely with Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and … wider IT Teams (Ivanti, VMWare, Hyper-V, Repository Server). Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance more »

on existing business What the role involves: Maintain an up-to-date supplier contact database for the Business Unit. Create part numbers for new customer orders or New Product Introductions (NPI) for assigned BU. Obtain costs from suppliers for quotations where there is no Marketing Price Support in place … for the supplier. Review with the sales teams any past due allocated customer orders and take any action needed to expedite. Review customer orders which have shipped without the correct cost in place and work to resolve with other Future Electronics departments and suppliers. Monitor open orders which … to reduce slow moving inventory levels. Do you have: Ideally a graduate in a business discipline, or an individual who has worked within a customer service environment. Has an ability to organise and prioritise, act in a pro-active manner. Holds excellent communication skills and possesses the skill more »

knowledge of signal flow, broadcast software and hardware, interfacing with vendors, and managing event budgets. Equally important are a strong sense of organization, excellent customer service skills, and the ability to remain calm under pressure. Skills:Work with vendors as needed to ensure proper production resources are onsite more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »

and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Are you passionate about delivering exceptional client experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! As a Client Project … demonstrate attention to detail Ability to work unsupervised using own initiative to meet deadlines and to seek support when appropriate Experience Record of excellent customer service Proven experience of working in an administrative/project coordination environment Experience of using spreadsheets and databases in a working capacity Experience more »

Customer Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customer service? We're seeking a dedicated Customer Service Desk Advisor to join … a dynamic team in Camberley. As a Customer Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements … Excellent communication skills Ability to work independently and under pressure Strong multitasking and prioritization skills Core Responsibilities: Providing first-level contact and resolutions for customer issues Logging and monitoring support requests Acting as the liaison and primary contact for internal teams Identifying and escalating situations as necessary Meeting KPIs more »

Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial role in strategic planning, resource allocation … and stakeholder communication to ensure that network operations align with the company’s business objectives. Core Responsibilities High Customer Service Standards: Uphold exceptional customer service and business integrity. Conduct: Always be presentable in appearance and manner. Ambassador: Represent the company positively at all times. to Security … Responsibilities Leadership: Lead and manage the NOC team, providing guidance, direction, and mentorship to ensure success in meeting operational objectives and delivering high-quality service to customers. Monitoring: Oversee the monitoring and management of customer network infrastructure, ensuring optimal performance and reliability. Escalation: Act as a point of more »

Job title: Service Delivery Manager 📌 Location: Egham, Surrey, UK 💰 Salary: £45,000 per annum (DOE) 🕔 Working hours: 35 hours a week, flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service … and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure … Procedures where required with self-initiatives. You will also be responsible to ensure Live issues are followed up and fixed within SLA’s. Preparing service review reports, and working closely with relevant departments and stakeholders to report Issues when required. Key responsibilities include: Work with DevOps enabled cross-functional more »

Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, handling customer projects, and driving continuous improvement initiatives to enhance operational efficiency and reliability. Position near Guildford : 2 days a week in the office Core Responsibilities … Maintain a high level of customer service and business integrity. Be presentable in both appearance and manner. Act as an ambassador for the company at all times. Observe and abide by Information Security Policies. Promote the business and identify additional sales opportunities. Provide inter-departmental assistance, remembering that … and manage the NOC team, providing guidance, direction, and mentorship to ensure the team's success in meeting operational objectives and delivering high-quality service to customers. Oversee the monitoring and management of customer network infrastructure, including routers, switches, firewalls, servers, and other network devices, to ensure optimal more »