26 to 50 of 74 Customer Service Jobs in Surrey

evolving needs of our customers. Its an exciting time to join us as we seek to transform processes, systems and culture to enhance our service and efficiency. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our … Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Key Responsibilities: Reporting to the Head … of Customer Operations & Markets, you will lead your team and collaborate with senior stakeholders and their teams to identify areas of weakness and opportunities for change. You will be responsible for designing and delivering improvements to systems, processes and culture to ensure that Customer Service is at more »

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »

and desire to grow with the business. Critical for success is the ability to oversee the tools, technology, process and people transformation, while keeping customer and user experience at it’s core. Expected qualification and critical experiences – Lead the design of automation model by utilizing end-point tooling data … deployed products under the scope of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills … development. Excellent analytical, planning, project management, problem-solving, negotiation and organizational skills. Excellent knowledge of product life cycle, tools, processes and operations planning. Excellent customer service capabilities and attitude. Must be able to travel as needed, sometimes as much as 10% Benefits A supportive, diverse and global team more »

ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: Establish failure finding faults on returned devices. Perform mechanical/electrical repairs. Complete functional testing. Administer paperwork for traceability of the … repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). Manage reprocessing of our Rental/Loan/Trial fleet of devices. Assist with spare part warehouse inventory and management. Support the warehouse team for end of period. Accompany the field sales team on customer visits on request. Work closely with the customer service teams. Assist in documentation preparation for QA. Support on analysis reports and feedback adequate information. Requirements : Technical education diploma or equivalent. Certificate in electronics/repair program preferred. Ability to troubleshoot, test and repair technical equipment. Ability to more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts … knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information is recorded within tickets. Requirements IT Service Call Management. Remote Support. Laptop builds - Win 10 to Win 11. Fundamental Desktop troubleshooting. Password resets, permissions, new starters, access changes. Desktop and Laptop more »

productivity * Resolve all technical related queries including conducting site visits and site progress meetings as required. * Collaborate with other departments, including construction, sales, and customer service, to ensure effective project delivery * Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue more »

Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022? Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector … offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting. Join our Service Delivery Team Working with our Business Analyst, you will supporting the improvement of our business efficiency through analysis of internal processes aligning them with … leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards ? Where? Join our Sales Team Due to our exciting, ongoing growth within the IT & Telecoms Sector … Generating own leads by calling and booking appointments Demonstrating strong conversion of company-generated leads and appointments Building prospect pipeline managing revenue/new customer pipeline Canvassing new business from current client database Inspiring junior sales consultants, in return leveraging them as a source of new business leads Salary … while leveraging best of breed technology partners such asMicrosoft,Mitel,8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a more »

Service Desk Analyst Office Location: Camberley Surrey (Office based role) Working pattern: 4 days on/4 days off (11hr rotating shifts, 24/7 rota) Job type: Full time, Permanent Ref: (00)593 Telent are looking for a Service Desk Analyst (Customer Service Desk Agent … to be a part of our growing IT Service Centre team in Camberley! Due to an increase of work and high demand of our Managed Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. This … is a shift-based role, where the Service Desk Analyst will be on a 24/7 rotating shift pattern of 4 days on, 4 days off (07:00-19:00, 19:00-07:00). A competitive salary based on unsociable hours, uncapped overtime options, 25 shifts/ more »

in word and excel. Key skills required Ideally you will have B2B technical sales background and worked as an engineer or in Sales/Customer service for 3-5 years. Ideally knowledge in technical products and solutions. An engineering/electrical background with proven sales/customer service environment is desirable. more »

to nik.rodway@futureelectronics.com About Future Electronics Founded in 1968, Future Electronics is a global leader in the electronic components industry. Future Electronics’ award-winning customer service, global supply chain programs and industry-leading engineering design services have made the company a strategic partner of choice. Headquartered in Montreal … Canada, Future Electronics operates in 170 offices across 47 countries with over 5,200 employees. Its worldwide presence powers the company’s outstanding service and efficient, comprehensive global supply chain solutions. Future Electronics is globally integrated and supported by one IT infrastructure which provides real-time inventory availability and … enables fully integrated operations, sales and marketing services worldwide. Future Electronics’ mission is always to Delight the Customer®. For more information visit www.FutureElectronics.com. Equality, Diversity and Inclusion We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour more »

Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

My clients are a Managed Service provider and we are looking for an experienced NOC Manager to join our team. As a NOC Manager, you will be responsible for managing the Network Operations Centre (NOC) team, ensuring that all network and service issues are handled in a timely … day-to-day activities of the NOC team, including setting objectives, providing feedback, and scheduling team members. * Ensure the team is providing high-quality customer service and technical support, within the agreed SLAs. * Monitor the NOC team's performance and provide regular feedback and reports to the management … customers, vendors, and other stakeholders. * Develop and maintain operational policies and procedures and ensure that all team members adhere to them. * Monitor and manage customer escalations, ensuring that issues are resolved quickly and efficiently. * Develop and maintain a knowledge base of customer issues and solutions. Technical Skills Required more »

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity for … manage the team inbox as well as project provisioning queries and change requests. Additionally, you will: Be responsible for managing and implementing changes for customer's managed services. Ensuring changes are completed within the customer's SLAs Be responsible for co-ordinating projects implementing various Network Services Process … orders and complex orders for customers and channel Partners Manage group email inbox ensuring customer responses are met within agreed company SLAs/expectations Maintain effective communication with all customers/suppliers and partners Be competent on all supplier portals and Communication processes Identify any errors or potential pitfalls more »

probation period + Qualification Support Full Time - Permanent Values: Innovative, Exceptional, Trusted Company: Leading Commercial Debt Collection Solution Your Background: Credit Control, Debt Collection, Customer Service/Communication Sectors: Financial Services, Credit Control, Debt Collection About us: We are a well-established professional commercial debt recovery consultancy, working more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays Hybrid opportunity (3 days more »

Service Request Analyst Location: Camberley office based Job type: Permanent, full time Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of our growing Service Centre team in Camberley! Due to an increase of work and high demand of our Managed … Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. The Service Request Analyst is responsible for the end-to-end delivery and coordination of Service Requests. They will work collaboratively across diverse teams and … enable the successful fulfilment of requests; ensure they are delivered to a high standard and within the agreed timescales to achieve high levels of customer satisfaction. They will own escalations through to resolution and flag any risks to delivery as appropriate. They are responsible for ensuring effective communication to more »

necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response more »

next step in your career? We're looking for two experienced individuals, to join our client, a fast-paced MSP. The Role: Provide outstanding customer service, handle support queries, and build strong customer relationships. Serve as the 2nd point of contact for IT issues via phone, email … and tickets. Collaborate on projects and assist with new customer onboarding. What You'll Bring: 2-3 years of MSP or similar experience. Proficiency in Microsoft Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site). Strong organisational more »

the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own … strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers Handle incoming calls and customer enquiries within KPIs You will need to have previous parts advisor experience, be a self starter more »