next step in your career? We're looking for two experienced individuals, to join our client, a fast-paced MSP. The Role: Provide outstanding customerservice, handle support queries, and build strong customer relationships. Serve as the 2nd point of contact for IT issues via phone, email … and tickets. Collaborate on projects and assist with new customer onboarding. What You'll Bring: 2-3 years of MSP or similar experience. Proficiency in Microsoft Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site). Strong organisational more »
the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own … strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers Handle incoming calls and customer enquiries within KPIs You will need to have previous parts advisor experience, be a self starter more »
sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customerservice and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is accurately more »
Job summary We are looking for a person who thrives on providing excellent customerservice and patient care to join our friendly, energetic practice. You must have excellent administrative, IT and communication skills and the ability to adapt to different situations as they arise. You will be part … both GPs and patients and to provide all necessary administrative support required by the Practice Prime Objectives To provide an efficient and professional reception service during surgeries and clinics To ensure that all record keeping, both manual and computerised, is accurate and up to date To respect patient confidentiality … both GPs and patients and to provide all necessary administrative support required by the Practice Prime Objectives To provide an efficient and professional reception service during surgeries and clinics To ensure that all record keeping, both manual and computerised, is accurate and up to date To respect patient confidentiality more »
Croydon, Surrey, South East, United Kingdom Hybrid / WFH Options
TRS Consulting
Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
for an Optical Assistant Manager to work in regenerated and beautiful Egham. This gorgeous store is expanding their team and looking for a energetic, customer focused candidate to come on the journey with them and build and develop their team. Benefits of working as an Assistant Manager within this … step in their career? As an Optical Assistant Manager your role will involve helping to manage a small team and always delivering an excellent customer experience. The Responsibilities include: Assisting with running of a large practice ensuring that customerservice is at the top of your agenda. more »
the successful candidate. Responsibilities Required for the Part-Time Tele-Sales Executive Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field … sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales … representative or other sales/customerservice role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent written & verbal English Excellent more »
Gas Service Engineer Must be based in Surrey or within a commutable distance £36,750 + Van + Laptop + Mobile + Bonus + Pension + 33 Days holiday (rising to 37) + Overtime Monday-Friday days (paid door to door) Are you a Gas Service Engineer with … manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers. In this role the Service Engineer will be covering primarily the North East patch, carrying out warranty service work … individual to join a company that value their staff shown through their benefit package and that offer a clear route of progression. The Role: *Service Engineer *Warranty service work on heating appliances including fault diagnosing and repairing *Field based covering the Surrey/Redhill patch amongst other areas more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
33 Moorfield Road, Slyfield Industrial Estate, Guildford, England
SNOWS BUSINESS HOLDINGS LIMITED
that have wear and tear before they fail Repair - diagnosing the reason for vehicle failure and fixing the problem Training Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Not only will apprentices be working and be trained within the garage, they will attend a Kia … both enjoying and succeeding in their course Functional skills in English and maths if required An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Vocational related qualification (Technical Certificate) Electric Vehicle Training Before the Standard is met, all apprentices must hold … a certificate that meets the EU’s 2014 F-gas regulation. Motor vehicle service and maintenance technician - light vehicle/Institute for Apprenticeships and Technical Education. Blended on/off the job training and location to be confirmed. A possible full-time career within the automotive industry with many more »
CustomerService Agent - Egham - £25,000 to £30,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customerservice and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a … reports and chairing of conference calls. Responsible for keeping case reporting and billing systems up to date. Raising supplier purchase orders. Invoicing management. Excellent customer relations and interpersonal skills. Production of quotations. Key skills: Accurate recording of calls and customer/contract requirements Effective action and follow-up more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Uncapped OTE circa £90k
systems (Oracle or similar would be beneficial). Ability to understand and pick up systems and processes quickly. Strong organisational skills. Strong communication and customerservice skills. Ability to manage multiple projects or tasks concurrently. Commercial acumen, understanding the potential impact of your work on the business or … customer. Experience in a customer-centric and administrative/project based role. The ideal candidate will be organised, able to manage a process and co-ordinate various internal and external teams. This is not high volume data entry role you will be managing a few projects at a time. more »
/Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, customer projects and driving continuous improvement initiatives to enhance operational efficiency and reliability. Core Responsibilities: To always maintain a high level of customerservicemore »
full responsibility for assisting internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have … excellent customerservice, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Providing support for c450 end users, including office and … software is essential. The 1st Line Support Engineer will have: Be a logical problem solver that is flexible in their methods used to solve customer problems and use your knowledge to solve problems creatively Be a self-motivated and independent learner Can communicate effectively in different ways and to more »
Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customerservice? We're seeking a dedicated Service Desk Advisor to join our dynamic team in … Camberley. As a Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work … independently and under pressure Strong multitasking and prioritization skills Core Responsibilities: Providing first-level contact and resolutions for customer issues Logging and monitoring support requests Acting as the liaison and primary contact for internal teams Identifying and escalating situations as necessary Meeting KPIs and SLAs more »
be able to: Previous Helpdesk/Field Support experience (Telephone/Email/Face-to-Face Support) Basic Networking Knowledge - LAN/WAN Strong customer/client service Proficient with Windows 10/11 Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Office 365 applications experience … up-to-date CV. Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, IT Field, Field Engineer, Windows Server, DHCP, DNS, Routing, CustomerServicemore »
Employment Type: Permanent
Salary: £28000 - £30000/annum football and rugby tickets, health s
experienced claims handler looking for a rewarding new challenge that will allow you to fully unleash your drive and passion for providing exceptional client service? Then dont miss this one-of-a-kind opportunity for a talented, client-focused, proactive and highly organised claims handler to join a leading … High-net-worth/Household claims Delegated Authority experience Excellent communication and interpersonal skills. A strong work ethic and a commitment to providing exceptional customer service. To be adept at working independently and managing multiple priorities effectively. A meticulous eye for detail and a commitment to accuracy In return more »
the major global brands. Established in 2006, this is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customerservice, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry. They have a strong company culture enjoyed by … in the UK awards 2023. You will like The IT Sales Account Manager job itself where you will provide a consistently high level of customerservice, support and guidance to clients, acting as the bridge between them and our technical teams. Relationship management for a portfolio of clients more »
Addlestone, Surrey, United Kingdom Hybrid / WFH Options
Crimson
any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while … Key skills and responsibilities, * Strong application experience * Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. * COINS (Finance, Commercial, Customer Services) * Workday (Human Resources) * Anaplan (Financial Cashflow) * Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and more »
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
will be helping to support the implementation of a New Survey Platform, and to develop and support the reporting process across Europe for their CustomerService Operations. Hybrid role - 3 days in the Office, 2 days working from home Key duties include: Managing the day to day operations … of Qualtrics XM platform surveys and feedback. Scripting questionnaires including skip logic dashboard development and data collection. Customer Experience data analysis insights. Data interpretation and storytelling leveraging analytics on the Qualtrics platform. Providing 1st line of support for customerservice requests, and creating tickets for 2nd line more »
that is looking to move into a role off the tools or a candidate with proven experience in HVAC estimating. The role supports the service team, reporting directly to the Head of Service. Key Responsibilities Responsible and accountable for a large portfolio of client quotes. Review/translate engineer … sense of urgency at all times. Ability to work under pressure in a fast-paced working environment and ensuring a consistent high levels of customer service. Experience essential (Technical ability/proven experience more »
Field Service Engineer, Medical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £38,000 to £44,000 On Target Earnings £52,000 Bonus 10% Overtime (Circa £4,000) Company Car Pension Scheme … Excellent Opportunities for Career Advancement Year End Salary Review The Role - Field Service Engineer, Medical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient … ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customerservice are maintained at all times. Your Background - Field Service Engineer, Medical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »