Customer Service Executive
- Hiring Organisation
- BCT Resourcing
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 per annum
client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities Triage inbound support tickets … route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience Essential: Customer service or support/helpdesk experience Excellent verbal ...