1 of 1 Remote Delivery Director Jobs in Surrey

At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we … transition to a modern, enterprise-grade B2B SaaS platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements while … scaling best practices across the team. Own and evolve the delivery roadmap-leveraging data, feedback, and performance metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central More ❯