Head of Support & Service Reliability Engineering
- Hiring Organisation
- Jobleads-UK
- Location
- Guildford, England, United Kingdom
seeking a Head of Support & Service Reliability to lead and evolve our global support function into a proactive, platform-integrated reliability capability. This role provides an exciting and dynamic opportunity for an outcome-focused individual; as Sycurio is a critical inflection point as we transition from a single … shift from reactive ticket handling to systemic reliability, observability, and customer experience management at scale. You will own the end-to-end operational integrity of the platform, ensuring availability, performance, and customer trust, while partnering closely with Engineering, Product, and Customer-facing teams; being a key contributor ...