Information Technology Support Analyst (Infrastructure)
Reigate, England, United Kingdom
Innovate
IT Infrastructure Support Technician Salary £28,000 to £35,000 per annum plus benefits Main Purpose of the Job: Provide day-to-day technical support for corporate and customer IT infrastructure. Support internal users, both in the office and remotely, as well as selected customer equipment. Responsibilities include … and handling technical issues as they arise. Key Responsibilities: Build and configure laptops and PCs based on internal and customer requirements, ensuring compliance with IT security policies and standards. Ensure smooth operation and patching of desktop environments, including monitoring performance and managing hardware/software updates. Manage and support … onsite A/V equipment, including video conferencing and projectors. Follow departmental change control processes and procedures. Assist with customer IT equipment and network administration. Participate in the 24/7 on-call rota, responding to emergencies via remote access or site visits. Support IT infrastructure (storage, virtual more »
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