5 of 5 Remote/Hybrid ITIL Jobs in Surrey

translate business needs into effective IT solutions. Strong analytical, problem-solving, and organisational skills. Self-motivated with a continuous improvement mindset. Knowledge of ITIL, PRINCE2, and Agile methodologies (preferred). Degree qualified or equivalent experience. Willingness to travel within the UK and internationally. Benefits of this IT Business Partner: Hybrid ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings • Enthusiasm for furthering career in technical support ...

technology, Cisco Meraki an advantage • Enthusiasm for furthering career in technical support and delivery • Passion to develop and learn industry best practice, such as ITIL service strategy • Communicates effectively with customers and colleagues in other departments to ensure efforts are seamlessly aligned • Aligned with the Opus core values Your exclusive ...

admin, incident reporting, certification auditing, and re-certification support. You will have a solid understanding of: ISO27001 & ISO22301 Cyber Essentials & Cyber Essentials Plus GDPR ITIL & ISMS (Information Security Management System) and BCMS (Business Continuity Management System) This is a flexible part time role requiring 3 days a week ...