24 of 24 Remote/Hybrid ITIL Jobs in Surrey

communication and customer service skills. Full UK Driving Licence. Desirable Skills Previous experience within a Local Authority or wider Public Sector organisation. Knowledge of ITIL principles and service management practices. Experience working in a high-volume IT support environment. Familiarity with Windows Autopilot deployments. Why Apply? This is an excellent ...

infrastructure or other critical operational environments. Knowledge of SQL, Power BI or similar reporting tools. Knowledge of ISO 55001 Asset Management principles Understanding of ITIL or service management practices. Experience within transport, technology or service-based environments. Experience working with SLAs or contractual reporting. Holidays: 25 days per annum + ...

problem-solving Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer #J-18808-Ljbffr ...

communication and stakeholder management skills. Strong planning, organisational and decision‐making capabilities within complex delivery environments. Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent. Desirable experience: Safety‐critical environments, complex systems integration programmes and multi‐supplier service delivery. Holidays: 25 days per annum + 8 days ...

translate business needs into effective IT solutions. Strong analytical, problem-solving, and organisational skills. Self-motivated with a continuous improvement mindset. Knowledge of ITIL, PRINCE2, and Agile methodologies (preferred). Degree qualified or equivalent experience. Willingness to travel within the UK and internationally. Benefits of this IT Business Partner: Hybrid ...

Service Manual; Programme and Project Management methods: such as MSP, PRINCE2, APMP, Scaled Agile Framework, Scrum, Kanban; Service Management best practice, including ITIL; Development and delivery of business cases or investment appraisals in line with public sector best practice (such as HMT green book), including formal qualifications in Better Business ...

technical stakeholders. Experience with Abnormal Security, KnowBe4, Microsoft Purview, global Microsoft 365 environments or highly regulated organisations would be advantageous. Relevant Microsoft and ITIL qualifications are desirable. LocationThe Company's Leatherhead Campus, United Kingdom, with hybrid working arrangements to be agreed in accordance with the Company's applicable policy ...

version control standards, and metadata frameworks. Experience with configuration management and Module Breakdown Structures (MBS). Understanding of IT service management frameworks (e.g., ITIL) and their relationship to IPR obligations preferred. Skills requirement: Excellent communication and stakeholder engagement abilities. Ability to engage effectively with both technical and non-technical stakeholders ...

with VMware, Hyper-V and backup solutions. Excellent customer service and communication skills. Desirable Qualifications, Skills & Experience Microsoft 365 certifications CompTIA Network+ or Security+ ITIL Foundation Experience with scripting, automation and development What inTEC Offers Pension contribution Ongoing training and certification support Opportunities for career progression Flexible and hybrid working ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

analyse complex licence, entitlement, usage and inventory data Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent ITIL Foundation or equivalent practical service management experience Experience interpreting licence agreements, validating effective licence positions and identifying compliance risks and opportunities Experience producing insight ...

analyse complex licence, entitlement, usage and inventory data Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent ITIL Fundration or equivalent practical service management experience Experience interpreting licence agreements, validating effective licence positions and identifying compliance risks and opportunities Experience producing insight ...

resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering and technical teams, using the ITIL Continual Improvement Model to identify, prioritise and deliver measurable improvements. Key Responsibilities Establish, manage and continuously develop the programme's Continual Improvement and Innovation framework … aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify ...

admin, incident reporting, certification auditing, and re-certification support. You will have a solid understanding of: ISO27001 & ISO22301 Cyber Essentials & Cyber Essentials Plus GDPR ITIL & ISMS (Information Security Management System) and BCMS (Business Continuity Management System) This is a flexible part time role requiring 3 days a week ...

Linux. You will lead transition activities, drive operational readiness, and provide 3rd-line support across a large-scale ticketing and data infrastructure project. Strong ITIL practices and knowledge transfer are essential. #J-18808-Ljbffr ...

support model, working with engineering teams, suppliers and stakeholders to ensure security and resilience. The ideal candidate will bring strong LAN/WAN expertise, ITIL experience, and proven ability to drive service improvements #J-18808-Ljbffr ...

DOORS. Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools. Experience working within Windows and UNIX/Linux environments. Awareness of ITIL, systems lifecycle management, and industry best practice. INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes Strong analytical and structured problem ...

senior technical escalation point for complex Wintel incidents, performing triage, service restoration, root cause analysis and follow-up problem management activities in line with ITIL practices. Operational procedures and runbooks: Review, improve and create SOPs, runbooks, support guides and knowledge articles covering start/stop procedures, event response, backup validation … support 3rd Line Infrastructure Support Service Transition, Operational Readiness and Early Life Support PowerShell scripting, automation and troubleshooting Backup, Disaster Recovery and High Availability ITIL Service Management (Incident, Problem and Change Management) Knowledge Transfer and Operational Documentation Strong communication, analytical and stakeholder management skills Holidays: 25 days per annum + ...

service improvements. Experience with network security technologies, including firewalls, access control and vulnerability management. Knowledge of network monitoring and troubleshooting tools. Experience working within ITIL-based service management practices. Skills Strong leadership and people management skills. Excellent analytical and problem-solving abilities. Ability to prioritise workloads and manage multiple projects … focused with a commitment to service excellence. Ability to build effective relationships across internal teams, suppliers and stakeholders. Strong organisational and planning skills. Qualifications ITIL Foundation (or equivalent experience). Relevant networking qualification or equivalent industry experience. Holidays: 25 days per annum + 8 days bank holidays (options ...

Job Summary: An opportunity to join the Allianz Technology UK Branch as the Head of Architecture reporting directly to the Allianz Technology UK Head of IT. The Head of Architecture is responsible for leading and ...

Role DescriptionJoin Allianz UK’s Service Delivery Team and play a pivotal role in shaping and maturing Release Management governance across our business. You will lead the operationalisation of a newly designed Release Management Governance ...

service performance across all ICT products, covering service desk, incident management, problem management, and escalation handling as well as further ITIL service processes. Establish, track, and drive performance against KPIs and SLAs, maintaining operational discipline and data-led management. Lead major incident management for complex, high-impact client issues, including … performance, and commercial outcomes. Drive cross-product standardisation and maturity uplift to ensure consistent service practices, controls, and client experience. Benchmark service practices against ITIL and industry standards, identifying and closing maturity gaps. Embed a data-led improvement culture, using service metrics, client feedback, and trend analysis to drive decisions ...

functional requirements, including security, resilience, performance, and scalability. Experience in risk identification, management, and mitigation within service design and transition activities. Strong knowledge of ITIL and ISO 20000 principles, particularly in service design, service transition, and continual improvement. Strong governance and documentation skills, with experience supporting formal assurance, approvals … audits. Excellent stakeholder management and communication skills, with the ability to engage effectively with TfL, interfacing parties, suppliers and technical teams Desirable certifications: ITIL 4 certification (Foundation minimum, advanced level preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards Desirable domain experience: Transport and mobility systems, particularly ...

Our client is a management and technology consultancy. Our Cyber Security Consultants play a critical role in supporting Defence, national security, government and critical national infrastructure organisations and protecting some of the UK's most ...