2nd Line IT Engineer
- Hiring Organisation
- MFK Recruitment
- Location
- Guildford, Surrey, UK
- Employment Type
- Full-time
escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments, and networks. Support and administer Microsoft 365, Azure, and virtualisation platforms. Document processes, update knowledge bases, and maintain accurate records. Deliver excellent customer service and clear communication … recovery solutions Cloud technologies VMware/Hyper-V Veeam backups Apple Mac support experience is advantageous. Desirable Certifications Microsoft Certified (Azure or M365) VMware VCP Citrix Veeam Why This Role? This is an excellent opportunity for a motivated Level 2 Engineer who wants to join a growing business with ...