Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
ADP
project review. Assess, manage, resolve, and escalate (if necessary) risks and issues. Create and Innovate: Adopt a lifelong learner mentality that enables your career to soar by participating in processimprovement initiatives and finding new ways to make the business better. Provide recommendations and suggest best practices towards the expectation of always creating an exceptional client implementation experience. More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
self-service resources to help them get the most from our products. Gather and share customer feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS More ❯
Woking, Surrey, South East, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
incidents and escalations, delivering timely updates to customers. Collaborate with project and service desk teams to onboard new customers and maintain build standards. Support hosted applications and contribute to process improvements. Ensure compliance with security and information management standards. Requirements Minimum of 3 years' experience supporting client-server and web-based applications. Strong knowledge of Windows Server environments. Experience … driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
Reigate, Surrey, United Kingdom Hybrid / WFH Options
Opus Technology
that optimises engagement across the team. You will be responsible for: Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the … Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
that optimises engagement across the team. You will be responsible for: Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the … Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in More ❯