2 of 2 Remote/Hybrid SLA Jobs in Surrey

technical issues efficiently Support and administer MS SQL databases and C# .NET applications Work with incident ticketing systems and knowledge base platforms to meet SLA targets Collaborate with development, infrastructure, and business teams Ensure adherence to IT security principles and best practices Essential Skills & Experience Bachelor’s degree in Information ...

MySQL, etc.) and web technologies (HTML, CSS, JavaScript). • Proficiency in using support tools, incident ticketing systems, and knowledge base platforms to agreed SLA’s • Excellent analytical and problem-solving skills, with a keen attention to detail. • Outstanding communication and interpersonal skills, with the ability to effectively interact with diverse ...