Senior Director of Service Delivery
- Hiring Organisation
- WTW
- Location
- Surrey, United Kingdom
- Employment Type
- Full Time
support of the product stacks and their teams including service reviews and escalations. Own the client-facing service model: service review cadences, reporting, SLA governance, and escalation handling. Lead the development of coordinated client transparent service and incident communications Ensure consistent, high-quality client communication for incidents, planned maintenance ...