SLA Jobs in Surrey

Service Level Agreement (SLA)
South East > Surrey

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 42 110 148
Rank change year-on-year +68 +38 -40
Permanent jobs citing SLA 139 54 63
As % of all permanent jobs advertised in Surrey 5.59% 2.11% 1.83%
As % of the Quality Assurance & Compliance category 26.68% 14.92% 10.73%
Number of salaries quoted 132 49 50
10th Percentile - £26,000 £25,500
25th Percentile £24,500 £28,000 £30,000
Median annual salary (50th Percentile) £25,000 £35,000 £47,500
Median % change year-on-year -28.57% -26.32% +11.76%
75th Percentile £27,750 £43,750 £57,500
90th Percentile £38,750 £62,750 £74,500
South East median annual salary £29,425 £36,500 £32,500
% change year-on-year -19.38% +12.31% -23.53%

All Quality Assurance and Compliance Skills
Surrey

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 521 362 587
As % of all permanent jobs advertised in Surrey 20.97% 14.16% 17.08%
Number of salaries quoted 362 224 355
10th Percentile - £30,000 £29,750
25th Percentile £24,500 £44,563 £42,500
Median annual salary (50th Percentile) £45,000 £57,500 £55,000
Median % change year-on-year -21.74% +4.55% +4.76%
75th Percentile £53,625 £70,000 £62,500
90th Percentile £72,500 £90,000 £80,000
South East median annual salary £46,500 £50,669 £52,500
% change year-on-year -8.23% -3.49% +5.00%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

Salary distribution for jobs citing SLA in Surrey over the 6 months to 18 April 2024.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Egham - 35 £25,000 -
Leatherhead -12 9 £33,500 +34.00%
Chertsey - 9 £25,500 - 2
Reigate +38 6 £31,000 +12.73%
Epsom - 6 £36,250 - 3
Weybridge - 5 £26,000 -
Guildford +24 3 £32,500 -3.70%
Redhill +17 2 £42,500 -15.00% 1
Camberley +9 1 £27,500 -1.79% 1
Staines - 1 £95,000 -
SLA
South East

SLA
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.55%) Microsoft Exchange
Applications
1 25 (17.99%) Microsoft Office
2 2 (1.44%) Microsoft Excel
Business Applications
1 3 (2.16%) assyst
Cloud Services
1 32 (23.02%) Microsoft 365
2 12 (8.63%) SaaS
3 10 (7.19%) Azure
4 1 (0.72%) Entra ID
Communications & Networking
1 6 (4.32%) 3G
1 6 (4.32%) 4G
1 6 (4.32%) LTE
1 6 (4.32%) VSAT
1 6 (4.32%) Wireless
2 2 (1.44%) DHCP
2 2 (1.44%) DNS
2 2 (1.44%) Intranet
3 1 (0.72%) LAN
General
1 122 (87.77%) Social Skills
2 87 (62.59%) Billing
3 13 (9.35%) Finance
4 9 (6.47%) Analytical Skills
5 7 (5.04%) Documentation Skills
6 6 (4.32%) Military
7 4 (2.88%) Public Sector
8 3 (2.16%) Telecoms
9 2 (1.44%) Influencing Skills
9 2 (1.44%) Law
9 2 (1.44%) Legal
9 2 (1.44%) Presentation Skills
9 2 (1.44%) Retail
10 1 (0.72%) Pharmaceutical
Job Titles
1 24 (17.27%) Analyst
2 16 (11.51%) 1st Line Support
3 12 (8.63%) 1st Line Support Analyst
4 11 (7.91%) Service Analyst
4 11 (7.91%) Service Desk Analyst
4 11 (7.91%) Support Analyst
5 9 (6.47%) Support Engineer
6 6 (4.32%) Systems Support Engineer
6 6 (4.32%) Technical Engineer
6 6 (4.32%) Technical Support
6 6 (4.32%) Technical Support Engineer
7 5 (3.60%) 2nd Line Support
7 5 (3.60%) IT Analyst
8 3 (2.16%) 1st Line Service Desk Analyst
8 3 (2.16%) Account Manager
8 3 (2.16%) First Line Help Desk Analyst
8 3 (2.16%) First Line Help Desk Support
8 3 (2.16%) Help Desk Analyst
8 3 (2.16%) Service Desk Support
8 3 (2.16%) Service Desk Support Analyst
Miscellaneous
1 92 (66.19%) Self-Motivation
2 87 (62.59%) Digital Signage
2 87 (62.59%) Video Conferencing
2 87 (62.59%) Video\Live Streaming
3 13 (9.35%) Driving Licence
4 9 (6.47%) BYOD
5 6 (4.32%) Foreign Exchange (FX)
6 3 (2.16%) NHS
7 1 (0.72%) Client/Server
7 1 (0.72%) Onboarding
Operating Systems
1 17 (12.23%) Windows
2 4 (2.88%) Windows 10
Processes & Methodologies
1 100 (71.94%) Customer Service
2 87 (62.59%) Logistics
2 87 (62.59%) Presales
2 87 (62.59%) Preventative Maintenance
3 23 (16.55%) ITIL
4 16 (11.51%) Problem-Solving
5 6 (4.32%) Service Delivery
6 4 (2.88%) Change Management
6 4 (2.88%) Cybersecurity
6 4 (2.88%) Remote Monitoring and Management
7 3 (2.16%) Business Development
7 3 (2.16%) Business Intelligence
7 3 (2.16%) Co-Creation
7 3 (2.16%) Continuous Improvement
7 3 (2.16%) Incident Management
7 3 (2.16%) IT Strategy
7 3 (2.16%) Roadmaps
7 3 (2.16%) WFM
8 2 (1.44%) IT Governance
8 2 (1.44%) Problem Management
Programming Languages
1 2 (1.44%) PowerShell
Qualifications
1 14 (10.07%) Degree
2 6 (4.32%) GCSC
3 2 (1.44%) CRISC
3 2 (1.44%) ITIL Certification
4 1 (0.72%) Computer Science Degree
4 1 (0.72%) SC Cleared
4 1 (0.72%) Security Cleared
Quality Assurance & Compliance
1 2 (1.44%) COBIT
1 2 (1.44%) GRC
1 2 (1.44%) PMO
2 1 (0.72%) GDPR
System Software
1 34 (24.46%) Active Directory
2 9 (6.47%) VMware Infrastructure
3 2 (1.44%) Hyper-V
4 1 (0.72%) Virtual Desktop
Systems Management
1 7 (5.04%) SCCM
2 1 (0.72%) Microsoft Intune
Vendors
1 26 (18.71%) Microsoft
2 9 (6.47%) VMware
3 8 (5.76%) Cisco
4 6 (4.32%) HP
5 4 (2.88%) ServiceNow
6 2 (1.44%) N-able
6 2 (1.44%) SolarWinds
7 1 (0.72%) Cadence