1st Line Team Lead - IT Service Desk (Care Sector MSP)
- Hiring Organisation
- Bleckfield Ltd
- Location
- West Byfleet, Surrey, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
About the role We are looking for a 1st Line Team Lead to run the Tier 1 function of our service desk, supporting a major care sector group with a large multi-site estate across England and Scotland alongside our wider client base. This … working lead role: you will spend part of your time on the tools alongside the team and part running the desk - managing the queue, coaching the engineers, owning ticket quality and making sure nothing slips. The service desk sits at the heart ...