IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst A fantastic opportunity has arisen for a IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst to join our Guildford based law firm on a permanent basis. IT Senior … SupportAnalyst/Senior Service Desk/SupportAnalyst Responsibilities and Duties: * Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. * Always maintain a customer-focused approach and build relationships with key customers. * Oversee the Regional Team to ensure they … maintain a consistent and professional standard of support and adhere to defined policies and procedures. * Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. * Proactively monitor team member and account admin queues to More ❯
IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst A fantastic opportunity has arisen for a IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst to join our Guildford based law firm on a permanent basis. IT Senior … SupportAnalyst/Senior Service Desk/SupportAnalyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they … maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin queues to More ❯
Job Description IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst A fantastic opportunity has arisen for a IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst to join our Guildford based law firm on a permanent basis. … IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst Responsibilities and Duties: * Provide exceptional, high quality IT support to regional offices to consistently meet... ZIPC1_UKTJ ... More ❯
Job Description IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst A fantastic opportunity has arisen for a IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst to join our Guildford based law firm on a permanent basis. … IT Senior SupportAnalyst/Senior Service Desk/SupportAnalyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to … ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin More ❯
Programming SupportAnalyst Epsom, Surrey, KT17 £35,000 - £40,000 plus strong benefits including a contributory pension scheme, private healthcare, personal development training, rising holiday and lots more. Keywords: Programming, Development, Data, Reporting, SharePoint, MSS, Robotic Process Automation, Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS Configuration … RPA, Datastore DSX, Transform, Sopra, Banking, Financial Services, IT Service Desk, Support, Troubleshooting. My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension … private healthcare, personal development training, rising holiday and lots more. Due to growth, they are looking for a Programming SupportAnalyst to report into the Head of Development and Data. Programming SupportAnalyst – More Information The Programming SupportAnalyst will be responsible for supporting More ❯
IT career at a global law firm? We’re recruiting on behalf of a prestigious global law firm for a brand new IT Senior SupportAnalyst role based in their Guildford office. This is your chance to step into a pivotal position, providing expert technical support, guiding … ensuring service excellence across multiple UK offices—including regular travel to London. What we’re looking for: * Strong background in IT Service Desk or Support within professional services * Confident with law firm systems like PMS, DMS, CRM & Microsoft Office * Customer-focused with a proactive mindset * ITIL Foundation (or willingness … Salary: Competitive Join a forward-thinking, supportive environment where your skills will truly make an impact. Apply now to shape the future of IT support at a world-class law firm... More ❯
supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling … to support our United Kingdom offices/sites (Weybridge, Chilworth, Maidenhead and Farnborough). Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment. Excellent customer service and communication skills, particularly when interacting More ❯
